- HEP Plumbing
- Water-purification Specialists

Water-purification Specialists
Water-purification Specialists | Water Purification | Plumbing | Sevierville
From the first sip of morning coffee to the last load of laundry, Sevierville homeowners trust HEPâs seasoned specialists to keep every drop crystal-clear and contaminant-free. Our team pairs advanced filtration, softening, and UV technology with old-fashioned East Tennessee service, tailoring each system to the unique minerals and mountain runoff that shape the local water supply. The result is water that tastes better, protects your plumbing, and gives you peace of mindâwithout the bottled-water price tag or plastic waste.
Whether youâre battling stubborn hard-water stains, worried about well-water bacteria, or simply want the purest hydration for your family, our certified plumbers make the process effortless. From free in-home testing and honest recommendations to precision installation and ongoing maintenance, we handle every detail of water purification so you can enjoy cleaner, safer water day after day. Give HEP a call, and discover why neighbors across Sevierville say, âHappy you called HEP!â
FAQs
What specific water-quality concerns do homeowners in Sevierville typically face?
Seviervilleâs municipal and well-water supplies often contain elevated levels of hardness minerals (calcium and magnesium), trace amounts of iron, sulfur odors from hydrogen sulfide, and occasional sediment from the regionâs naturally soft sandstone soils. Seasonal rain run-off can also raise turbidity and introduce agricultural contaminants such as nitrates. Our specialists begin every job with a free on-site test to pinpoint which of these issues are present before recommending a treatment plan.
Which water-purification technologies do you install and how do I know which one I need?
We design systems around four proven, NSF-certified technologies: 1) high-capacity carbon filtration for chlorine, taste and odor; 2) water softeners/conditioners that remove hardness and protect plumbing; 3) reverse-osmosis (RO) membranes for drinking-water stations that strip out up to 99% of dissolved solids, lead, arsenic and PFAS; and 4) UV disinfection to neutralize bacteria and viruses. Your water test results, family size, and usage habits tell us whether you need a single technology or a layered solution such as a whole-house softener paired with an under-sink RO faucet.
How long does a whole-house purification system installation take and will it disrupt my water service?
Most Sevierville-area installations are completed in one day. We preassemble and pressure-test equipment at our shop, arrive with all fittings and bypass valves, and keep water shutoff to less than an hour while we tie into the main line. After installation we flush the plumbing, test performance on the spot, and leave you with potable water the same afternoon.
What maintenance is required and do you offer service plans?
Carbon filters generally need media replacement every 3â5 years; softener resin lasts 10+ years with regular salt refills; RO systems require an annual filter set and a membrane change every 3â4 years; UV lamps are swapped yearly. We offer worry-free maintenance agreements that include scheduled reminders, discounted parts, and emergency support. Many Sevierville customers bundle filter changes with their annual plumbing inspection to minimize service visits.
Is professional water purification cost-effective compared with buying bottled water?
For a family of four, bottled water can exceed $800 per year and adds plastic waste. A quality under-sink RO system with remineralization typically costs $0.10â$0.20 per gallon after the first year, saving hundreds annually. Whole-house systems protect appliances from scale, extending water-heater life by 30% or more and lowering energy billsâoften paying for themselves within 3â5 years. We provide transparent quotes, utility-bill comparison worksheets, and 0% financing options for qualified customers.
Are your systems compliant with local codes and do you handle permits in Sevier County?
Yes. All equipment meets or exceeds Tennessee Department of Environment & Conservation and Sevier County plumbing code requirements. Our licensed, insured plumbers pull any necessary permits, coordinate with city inspectors when required, and register applicable warranties on your behalf. Documentation is supplied at job completion, which is especially valuable if you sell your home or need proof for homeownerâs insurance discounts.