- HEP Plumbing
- Honest Pricing

Honest Pricing
Honest Pricing | Toilet Upgrades and Replacements | Plumbing | Sevierville
From historic cabins to brand–new builds, Sevierville homes deserve bathrooms that match their Smoky Mountain charm. HEP’s honest-pricing plumbers specialize in toilet upgrades and replacements, giving you a stylish, water-efficient throne without the sticker shock. Our licensed pros arrive on time, protect your floors, and walk you through every option—from eco-flush models that cut utility bills to comfort-height fixtures that make life easier for every age.
With transparent estimates and a workmanship guarantee, you’ll never wonder what’s hiding on your invoice. We even haul away the old unit and leave the space cleaner than we found it, so the only thing you notice is a smoother, quieter flush. Schedule today and see why your neighbors trust HEP for toilet upgrades and replacements that keep Sevierville flowing smoothly.
FAQs
How does your honest pricing work for toilet upgrades and replacements in Sevierville?
Before any work begins, one of our licensed plumbers visits your Sevierville home, inspects the existing toilet, and discusses your goals (water savings, comfort-height, style, etc.). We then provide a written, flat-rate quote that covers the fixture, parts, labor, haul-away, taxes, and permit fees if required. The price you approve is the price you pay—no hidden trip charges, overtime rates, or surprise add-ons at checkout.
What signs indicate I should replace my toilet instead of repairing it?
A new toilet is usually the smarter investment when you notice: (1) multiple cracks in the bowl or tank; (2) recurring clogs despite a clear drain line; (3) constant running or refilling that spikes your water bill; (4) visible inefficiency (older 3.5–7 gpf models); (5) surface damage or staining that won’t clean up; or (6) wobbling due to flange corrosion. Our technician will explain repair vs. replacement costs so you can decide with full information.
Can you help me choose a water-saving or comfort-height toilet model?
Absolutely. We stock and install EPA WaterSense 1.28 gpf and 1.0 gpf high-efficiency toilets, pressure-assist models for superior flush power, and ADA/comfort-height units that sit 17–19 inches from floor to seat. We’ll review your bathroom dimensions, rough-in size, budget, and style preferences, then present a few curated options with performance data and manufacturer warranties so you can make an informed choice.
How long does a typical toilet replacement take, and will my water be shut off?
Most standard replacements in Sevierville are completed in 1.5–2.5 hours. We shut off water only to the bathroom’s supply line, not the whole house, for roughly 20–30 minutes while we remove the old unit and set the new one. If flange or subfloor repairs are needed, we’ll let you know up-front and the project may extend to half a day, but we still keep disruption minimal.
Do you provide warranties on both the toilet and your installation work?
Yes. Every toilet we supply carries the full manufacturer warranty—typically 5–10 years on porcelain and mechanical parts. In addition, Honest Pricing Plumbing backs our workmanship with a 2-year labor warranty. If any installation-related leak, wobble, or seal issue appears during that period, we’ll return and fix it at no cost to you.
What should I do if I notice a leak or wobble after my toilet upgrade?
Turn off the toilet’s shut-off valve, place towels to absorb water, and call our Sevierville office right away. Because of our honest pricing pledge, follow-up visits for installation defects are free under warranty. We aim for same-day or next-morning service, inspect the wax ring, flange bolts, and water supply, and correct the problem so you can use your new toilet with confidence.