- HEP Plumbing
- Transparent Pricing

Transparent Pricing
Transparent Pricing | Tank Water Heater | Plumbing | Sevierville
Imagine turning on the tap and feeling instantly comforted by a steady stream of hot water, all while knowing the price you’ll pay was set before the first wrench ever turned. That’s the promise HEP brings to Sevierville homeowners with our transparent pricing approach to every tank water heater job. No hidden fees, no surprise line items—just honest numbers, clearly explained, so you can make a confident decision before we fire up the torch.
Our licensed, local technicians arrive on time, protect your home like it’s their own, and install or repair your tank water heater with precision backed by decades of collective experience. We stock the trusted brands you already know, haul away the old unit at no extra charge, and leave you with reliable hot water and a detailed invoice that matches the quote down to the penny.
Whether you’re replacing an aging unit or tackling an unexpected leak, HEP’s commitment to fair, upfront pricing turns plumbing stress into peace of mind. Call today and discover why Sevierville trusts us to keep the water warm and the billing crystal-clear.
FAQs
How does your transparent pricing work for tank water heater services in Sevierville?
Before any work begins, our technician performs a free on-site evaluation of your existing tank water heater, reviews installation requirements, and then presents an upfront itemized quote. The quote lists labor, materials, permits (if required), haul-away fees, and any optional upgrades. You approve or decline each line item, so there are no hidden charges or surprise add-ons when the job is complete.
What is the average cost to replace a traditional tank water heater in Sevierville?
For a standard 40–50-gallon natural-gas or electric tank unit, most homeowners spend $1,100–$1,600 installed, which includes the new heater, installation labor, basic plumbing fittings, removal of the old unit, and sales tax. Prices rise for larger capacities, power-vent or direct-vent models, expansion tanks, or code upgrades. Because every home’s plumbing layout is different, we confirm the exact total during our free on-site assessment.
Are there any extra fees I should know about, such as travel or weekend charges?
No. We serve all of Sevierville and the immediate surrounding areas without mileage surcharges. Our transparent pricing model also eliminates overtime or “after-hours” markups for weekend installations scheduled in advance. The only timerates differ is for true emergency service outside normal business hours, and those rates are quoted before dispatch so you can decide whether to proceed.
What warranties do you provide on a new tank water heater and your workmanship?
Every tank water heater we install carries the full manufacturer’s warranty—typically 6 years on the tank and parts for standard models or 10–12 years on premium lines. In addition, we back our labor with a 1-year workmanship warranty. If any installation-related leak, venting issue, or wiring problem occurs during that period, we fix it at no cost to you.
Can you help me decide whether to repair or replace my existing tank water heater?
Absolutely. Our technician will inspect the unit’s age, tank integrity, burner or element condition, and safety controls. If a repair (such as replacing a thermostat, gas valve, or heating element) will safely extend the unit’s life by at least two years and costs less than 50% of replacement, we’ll recommend repair. If the tank is rusting, near the end of its life, or repairs exceed that threshold, we’ll explain replacement options and associated costs so you can make an informed choice.
How soon can you schedule installation once I approve the quote?
For most standard tank water heaters, we keep inventory in stock and can schedule installation as early as the next business day. During peak winter months, lead times may extend to 2–3 days, but we always communicate available slots before booking. Same-day emergency replacements are available for actively leaking or non-functional units, subject to parts availability.