Reliable Hot Water
Reliable Hot Water | Tank Water Heater | Plumbing | Sevierville
Whether you’re filling up the tub after a day in the Smokies or running multiple loads of laundry, uninterrupted hot water keeps your Sevierville household humming. HEP’s licensed pros size, install, and replace the exact tank water heater your family needs, balancing capacity with energy efficiency so you never pay for more than you use. We arrive on-time, protect your floors, and leave with the water flowing—fast.
From annual flushes that extend lifespan to 24/7 emergency fixes, our team backs every service with transparent pricing and rock-solid warranties. Count on HEP for courteous guidance, genuine parts, and the kind of local know-how that lets you turn on the tap with total confidence, season after season.
FAQs
How fast can you get my hot water back on in an emergency?
Because we are based in Sevierville, our plumbers are on call 24/7 and can usually be at your door within 60–90 minutes anywhere in Sevier County. Our trucks are stocked with the most common gas and electric tank-type water heaters and repair parts, so in many cases we can restore hot water the same day you call.
What size storage-tank water heater do I need for my family?
Proper sizing depends on the number of people and simultaneous hot-water tasks. As a rule of thumb: 30–40 gal for 1–2 people, 40–50 gal for 3–4, 50–65 gal for 4–5, and 75–80 gal for 6 or more. We also look at your peak-hour demand (showers, laundry, dishwasher) and local inlet-water temperature to recommend the best capacity so you never run out of hot water while avoiding the cost of an oversized unit.
Should I repair or replace my existing tank water heater?
If the unit is less than 8 years old and the tank is not leaking, a repair—such as replacing the thermostat, element, or gas valve—can be cost-effective. Once a tank water heater reaches 10–12 years, develops rust, or leaks around the base, replacement is the safer choice because the glass-lined tank itself cannot be repaired. We offer a free on-site evaluation so you can compare repair versus replacement costs and potential energy savings.
Are high-efficiency tank water heaters worth the extra cost?
Yes. Today’s ENERGY STAR® gas and electric storage heaters have higher insulation levels, better burner or heating-element designs, and electronic controls that cut standby losses. Depending on your fuel source and usage, you can save 10–20 percent on annual energy bills. Sevierville Utility District and TVA frequently offer rebates that lower the upfront cost, and we handle all the paperwork for you.
How often does a tank water heater need maintenance in Sevierville?
Because our area’s water is moderately hard, we recommend draining and flushing the tank once a year to remove sediment that reduces efficiency and shortens tank life. The anode rod should be inspected every 2–3 years and replaced when more than 50 percent corroded. Regular maintenance can add 3–5 years to a heater’s lifespan and keeps most manufacturers’ warranties valid.
Do you take care of permits, code compliance, and disposal when installing a new heater?
Absolutely. We pull the required City of Sevierville permit, install the new heater to the latest plumbing and safety codes (including expansion tank, seismic strapping, and proper venting), and haul away your old tank for environmentally responsible recycling. Your new unit comes with the manufacturer’s full parts warranty plus our own workmanship guarantee.