- HEP Plumbing
- Burst Pipes

Burst Pipes
Burst Pipes | Emergency Plumbing | Plumbing | Sevierville
When a pipe bursts in your Sevierville home, seconds feel like hours. Floors flood, walls warp, and valuables can be ruined in minutes. HEP races to the rescue day or night, dispatching skilled plumbers with fully stocked trucks to stop the water, fix the break, and calm the chaos—fast.
Our technicians are trained for every emergency plumbing challenge, from frozen copper lines to ruptured PEX hidden behind drywall. We pinpoint the leak, shut it down safely, and deliver durable, code-compliant repairs with upfront pricing and industry-leading warranties. Call us now, and we’ll be on your doorstep 24/7, ready to restore comfort and keep life flowing smoothly.
FAQs
What should I do first if a pipe bursts in my Sevierville home?
Shut off your main water valve immediately to stop the flow of water. If you can safely reach your electrical panel, turn off power to affected areas to reduce shock risk. Then open nearby faucets to drain residual water and relieve pressure. Finally, call our 24/7 emergency line so a licensed Sevierville plumber can be dispatched right away.
How soon can your emergency plumber get to my property in Sevierville?
We maintain on-call technicians stationed across Sevier County. In most cases we arrive anywhere in Sevierville within 60 minutes—often faster in central neighborhoods such as Downtown, Pigeon Forge Highway, and Boyd’s Creek. Our dispatcher will give you a real-time ETA the moment your call is logged.
Will my homeowners insurance cover burst-pipe damage and repair costs?
Many standard policies cover sudden and accidental water damage—including burst pipes—provided you’ve maintained reasonable upkeep (such as winterizing). While coverage varies, insurers typically pay for tear-out, pipe replacement, and water-damage restoration. We can document the scene, provide an itemized estimate, and work directly with your adjuster to streamline the claim.
How do you locate and fix a pipe that’s burst behind a wall or underground?
We use non-invasive leak-detection tools—acoustic sensors, infrared cameras, and pressure testing—to pinpoint the rupture’s exact location. Once located, we isolate the damaged section, cut out only the necessary drywall or concrete, and install new copper, PEX, or PVC piping. After pressure and leak testing, we restore the wall or slab and leave the area clean and ready for any cosmetic repairs.
What can I do to prevent pipes from bursting during Sevierville’s winter freezes?
1. Insulate exposed pipes in crawl spaces, attics, and exterior walls with foam sleeves or heat tape. 2. Disconnect and drain outdoor hoses; install frost-proof spigots. 3. Keep interior thermostats at or above 55°F—even when you’re away. 4. Allow a slow drip from faucets on cold nights to keep water moving. 5. Seal gaps around windows, doors, and utility penetrations to block cold drafts. 6. Schedule an annual plumbing inspection so we can identify vulnerable sections before winter.
How much does emergency burst-pipe repair cost and what payment options do you accept?
Pricing depends on pipe material, accessibility, and extent of water damage, but typical emergency repairs in Sevierville range from $275 for a simple exposed-pipe fix to $1,500+ for concealed or multiple breaks. We provide upfront written estimates before any work begins. We accept major credit cards, debit cards, checks, cash, and offer 0% short-term financing and insurance billing assistance for qualifying claims.