Camera Inspection
Camera Inspection | Drain Opening | Plumbing | Sevierville
When water backs up in your Sevierville home, you don’t have time to guess where the blockage is hiding. HEP’s licensed plumbers deploy high-resolution camera inspection technology to snake through your pipes, locating buildup, cracks, and root intrusions with pinpoint accuracy. Instead of tearing up floors or digging trenches, we show you a live video feed, explain exactly what we see, and recommend the fastest, most cost-effective fix—often right then and there.
Once the culprit is exposed, our team moves seamlessly into drain opening, flushing away debris and restoring free-flowing pipes without delay. From historic cabins to new builds near the Parkway, HEP’s blend of cutting-edge tools and hometown service keeps Sevierville’s plumbing clear, clean, and built to last.
FAQs
What is a sewer camera inspection and how does it help with drain issues?
A sewer camera inspection involves feeding a waterproof, high-resolution camera through your home’s drain or sewer line. The live video lets our licensed plumbers see exactly what is happening inside the pipe—roots, cracks, bellies, grease, or lost objects—without digging. In Sevierville, where older clay and cast-iron lines are common, the footage pinpoints the blockage or damage so we can choose the safest, most cost-effective solution (roto-rooting, hydro-jetting, spot repair, or full replacement).
How much does a camera inspection cost in Sevierville and what is included?
Our standard residential camera inspection starts at $225 in the Sevierville city limits and nearby communities (Pigeon Forge, Kodak, Seymour). The price includes: (1) one hour of camera time up to 150 ft of pipe, (2) a narrated HD recording for your records or insurance claims, (3) a written condition report with depth and distance markings, and (4) a professional recommendation for repair or preventative maintenance. If we perform the drain opening or repair the same day, we credit part of the inspection fee toward that work.
When should I schedule a camera inspection instead of a basic drain opening?
A basic auger or chemical treatment may clear a simple clog, but you should request a camera inspection when: • drains back up repeatedly, • more than one fixture is slow, • foul sewer odor lingers, • you hear gurgling after flushing, • the home is 20+ years old and has never been scoped, or • you’re buying a property and want to avoid hidden sewer expenses. The inspection verifies the true cause, preventing guesswork and repeat service calls.
Can a camera inspection find problems unique to Sevierville homes?
Yes. Many Sevierville houses sit on shifting clay soil or near mountain springs that cause lines to settle and develop low spots (bellies). Rural areas often use thin-walled SDR pipe or aging septic laterals that tree roots easily penetrate. Seasonal vacation rentals may experience grease buildup from heavy kitchen use. A camera inspection identifies these localized issues and records their exact location, so repairs are precise and minimally invasive.
Will a camera inspection damage my pipes or landscaping?
No. The process is non-destructive. The camera is only 1 to 1½ inches in diameter, flexible, and pushed through existing clean-outs or removed fixtures. We don’t dig unless the video reveals a problem that requires physical repair. Your flooring, yard, and landscaping stay intact, and the inspection water flow is minimal—safe for older or fragile lines.
How quickly can you respond to an emergency drain clog in Sevierville?
We offer 24/7 emergency service. A licensed technician can usually be on-site within 60–90 minutes anywhere in Sevier County, even during peak tourist season. If the drain is completely blocked, we’ll first restore flow with mechanical clearing, then perform a follow-up camera inspection on the same visit to ensure the line is fully open and to prevent another late-night backup.