- HEP Plumbing
- Licensed Technicians

Licensed Technicians
Licensed Technicians | Tank Water Heater | Plumbing | Sequatchie
When Sequatchie homeowners wake up to a cold shower or find a mysterious puddle under the water heater, they turn to HEP’s team of licensed plumbing technicians. Our experts arrive on time, diagnose the issue with precision, and explain every option in plain English, so you never feel left in the dark. From flushing sediment to replacing worn-out parts, we restore hot water quickly and safely—always backed by transparent, upfront pricing.
Whether you need a brand-new tank water heater or want to squeeze a few more years out of your current unit, HEP tailors solutions to your household’s size, budget, and energy goals. We carry industry-leading brands, handle all permitting, and tidy up before we leave, giving you the comfort you deserve without the hassle you dread. Call today and discover why neighbors across Sequatchie say, “Call HEP!”
FAQs
What types of tank water heaters do your licensed technicians install in Sequatchie?
Our team installs both natural-gas and electric storage-tank water heaters ranging from 30 to 120 gallons. We carry trusted brands that meet or exceed the latest Department of Energy (DOE) efficiency standards, including high-recovery gas models and low-watt-density electric units. If you need specialty solutions—such as short, tall, or low-boy configurations for tight spaces—our technicians can size and order the correct model during the on-site estimate.
How can I tell if my existing tank water heater needs repair or full replacement?
Warning signs include water temperatures that fluctuate, visible corrosion on the tank or connections, rusty or muddy hot water, popping/rumbling sounds, or moisture pooling around the base. Units older than 10–12 years often have declining efficiency and a higher risk of tank rupture. During a service visit, our licensed plumber will inspect the anode rod, thermostat, heating elements or gas valve, and the tank shell. We’ll recommend repair if components are serviceable and the tank shell is sound; otherwise, we’ll explain replacement options and costs up front.
Do your technicians handle permits and code compliance for water-heater installations in Sequatchie County?
Yes. Tennessee plumbing codes require a plumbing permit, temperature-pressure relief (TPR) valve with discharge pipe, and seismic strapping for certain installations. Our licensed technicians pull the permit, schedule any required county inspections, install expansion tanks when the local utility mandates them, and ensure the gas exhaust venting or electrical wiring is up to current safety codes. All paperwork is submitted on your behalf, so your new unit is 100 % compliant and covered by manufacturer warranty.
How long does a typical tank water-heater installation take, and will I be without hot water the whole time?
A standard replacement—disconnecting the old heater, setting the new unit, hooking up water/gas/electric, and testing—takes 2–4 hours. You’ll be without hot water only during that window. If we’re relocating the heater, adding an expansion tank, or upgrading the venting, the job may extend to the same afternoon. For new-construction installs we coordinate with other trades so hot water is available as soon as power or gas service is activated.
What maintenance should I schedule to keep my tank water heater running efficiently?
We recommend an annual tune-up that includes flushing sediment from the tank, testing the TPR valve, inspecting the anode rod and replacing it if more than 50 % depleted, checking thermostat calibration, and verifying combustion or element performance. Sequatchie’s moderately hard water makes sediment buildup a common efficiency killer, so flushing can improve recovery time and lower energy costs. You can also set the thermostat to 120 °F to reduce scald risk and standby losses.
Are there any rebates or energy-saving options when I upgrade my tank water heater?
Yes. Sequatchie Valley Electric Cooperative and Tennessee Valley Authority (TVA) periodically offer rebates for ENERGY STAR® electric or high-efficiency gas storage units. Our office keeps current forms on hand and will help you apply. You may also qualify for a federal tax credit of up to $600 under the Inflation Reduction Act for installing a water heater with a Uniform Energy Factor (UEF) that meets IRS guidelines. Additionally, choosing a well-insulated tank and adding pipe insulation on the first 3 ft of hot-water lines can reduce annual operating costs by 7–16 %.