- HEP Plumbing
- Smart Water Softeners

Smart Water Softeners
Smart Water Softeners | Water Purification | Plumbing | Sale Creek
Imagine turning on your tap in Sale Creek and seeing spotless glasses, feeling silkier water on your skin, and knowing your appliances are protected from scale buildupâall managed by HEPâs smart water softeners. Our cutting-edge systems continuously test incoming water, adjust hardness levels on the fly, and send real-time data straight to your phone, so every shower or sip is backed by intelligent water purification and decades of plumbing expertise.
From consultation to installation and ongoing maintenance, HEPâs licensed technicians make reclaiming pure, gentle water effortless. Whether youâre battling stubborn mineral stains or just want peace of mind for your familyâs health, we tailor a solution that saves soap, energy, and costly repairs. Call today and experience how smart technology and hometown service can elevate the quality of every drop in your Sale Creek home.
FAQs
How hard is the water in Sale Creek, and why do I need a softener?
Ground-water tests in Sale Creek typically show hardness levels between 9â14 grains per gallon (155â240 ppm). At this level you will notice scale on fixtures, cloudy glassware, dingy laundry, and shortened appliance life. A water softener exchanges the hardness minerals (calcium and magnesium) for sodium or potassium ions, preventing scale buildup and saving you money on detergents, energy, and premature plumbing repairs.
What makes a water softener âsmart,â and how does it benefit my household?
A smart softener includes electronic sensors, a microprocessor, and Wi-Fi or Bluetooth connectivity. Instead of regenerating on a fixed schedule, the unit measures actual water usage and hardness to trigger regeneration only when needed (demand-initiated regeneration). You get: ⢠up to 40 % less salt use ⢠up to 30 % less water waste ⢠leak alerts and low-salt notifications on your phone ⢠detailed usage reports that help you manage consumption and detect abnormal spikes that may indicate plumbing leaks.
Can a smart water softener remove iron, chlorine, or other contaminants, or do I need additional filtration?
A softener is designed specifically for hardness minerals. It can remove trace ferrous iron but does not address chlorine, sulfur odors, lead, or micro-organisms. In Sale Creek most private wells and the Tennessee-American Water supply contain low but noticeable levels of chlorine and sediment. For complete purification, we recommend pairing the softener with: ⢠a catalytic carbon filter for chlorine/chemical taste ⢠a 5-micron sediment pre-filter if you use a well ⢠an under-sink reverse-osmosis (RO) system for drinking water. Our technicians can test your water on-site and design a combined treatment train tailored to your needs.
How much water and salt does a smart softener use compared with a conventional timer-based model?
Conventional softeners regenerate every X days whether the resin is depleted or not, consuming about 70â100 gallons of water and 8â15 lb of salt per cycle. A smart unit meters flow and may skip several cycles each month, cutting salt use to roughly 3â6 lb per 1,000 gallons softened and trimming regeneration water to 40â60 gallons. Over a year the average Sale Creek family of four can save 600â800 lb of salt and 5,000â7,000 gallons of waterâplus the fuel or electricity needed to heat that water.
What is involved in installing a smart water softener in my Sale Creek home?
1. Site visit & water test: We measure hardness, pressure, iron, pH, and check the plumbing layout. 2. Sizing: Flow rate & resin capacity are matched to household size (e.g., 32,000-grain for up to 3 baths, 48,000-grain for larger homes). 3. Plumbing tie-in: The technician cuts into the main cold-water line (just after the pressure tank or meter) and pipes the inlet/outlet to the softener using PEX, copper, or CPVC. 4. Drain & power: A ½-inch drain line runs to a floor drain, utility sink, or sump. A standard 120 V outlet powers the control head. 5. Programming & app setup: Hardness, resin volume, and salt type are entered; you scan a QR code to link the unit to its mobile app. Most installations take 3â4 hours, are fully code compliant, and include a bypass valve so you still have water during service.
How do I maintain and monitor my system after installation?
Routine care is simple: ⢠Keep the brine tank at least Âź full of solar or pellet salt; the app will alert you when itâs low. ⢠Check the bypass and plumbing joints annually for leaks or corrosion. ⢠Replace the sediment pre-filter (if installed) every 6â12 months. ⢠Add a resin cleaner once or twice a year if your water has iron. The smart softenerâs diagnostics track total gallons processed and resin life; we recommend a professional inspection every 3 years to test valve seals, clean the venturi, and verify settings against any changes in your water chemistry. Our Sale Creek service team offers inexpensive annual plans that cover salt delivery, filter changes, and emergency support.