- HEP Plumbing
- Water-heater Replacement

Water-heater Replacement
Water-heater Replacement | Plumbing | Rogersville
When your morning routine in Rogersville is met with an icy surprise, HEP’s friendly experts are ready to swap that tired tank for a high-efficiency upgrade—often the very same day. Our technicians arrive on time, protect your home with drop cloths, and handle every detail from safe removal to precise installation, so you can get back to steamy showers and spotless dishes without the wait. We’ll even haul away the old unit and walk you through the new system’s features before we leave.
HEP pairs small-town courtesy with big-league skill, offering up-front pricing, flexible financing, and craftsmanship backed by solid warranties. From choosing the right capacity to securing permits, our licensed plumbing pros make water-heater replacement simple, swift, and stress-free. Call today and feel the HEP difference the next time you turn on the tap.
FAQs
How do I know my water heater should be replaced instead of repaired?
Most units last 8–12 years. If yours is in that age range and you notice rusty-colored water, reduced hot-water output, rumbling or banging noises, rising energy bills, or any visible leaks around the tank, replacement is usually more cost-effective than repeated repairs. Rogersville’s mineral-rich water can accelerate corrosion, so those symptoms should be taken seriously.
What types of water heaters do you install in Rogersville?
We install and service traditional storage-tank models (gas and electric), high-efficiency condensing gas units, tankless on-demand systems, and energy-saving heat-pump (hybrid) water heaters. During a free in-home consultation we review your fuel availability, household hot-water demand, and efficiency goals to recommend the best option.
How long does a typical water heater replacement take?
For a like-for-like replacement the work usually takes 2–4 hours, including draining the old tank, disconnecting gas or electric lines, installing the new unit, filling and testing it, and hauling away the old heater. Converting from tank to tankless or relocating the unit can extend the job to one business day, but most Rogersville homeowners have hot water again the same afternoon.
Do I need a permit for water-heater replacement in Rogersville, and will you handle it?
Yes. City of Rogersville and Hawkins County codes require a plumbing and, when applicable, an electrical or gas permit for water-heater replacement. We obtain all necessary permits, schedule the final inspection with the local building official, and provide you with the approval paperwork for your records at no extra charge.
How do I choose the right size water heater for my household?
Proper sizing depends on peak hour demand, number of bathrooms, appliances, and occupants. As a rule of thumb, a 40-gal tank suits 2–3 people, while 50-gal handles 3–4. For tankless units we calculate total simultaneous flow rates (showers, washer, etc.) and incoming water temperature to ensure adequate gallons per minute. We perform this sizing during our on-site assessment and present options with their annual operating costs so you can make an informed decision.
What maintenance does my new water heater need, and how can I extend its life?
Flush the tank yearly to remove sediment, especially with Rogersville’s moderately hard water; check the temperature-and-pressure (T&P) relief valve; set the thermostat at 120 °F to reduce scald risk and energy use; and inspect or replace the anode rod every 2–3 years. Tankless models require annual descaling. We offer affordable maintenance plans that include these services and keep your manufacturer’s warranty valid.