- HEP Plumbing
- Flat-rate Pricing

Flat-rate Pricing
Flat-rate Pricing | Tankless Water Heater Install | Plumbing | Rogersville
Imagine endless hot water, lower utility bills, and zero surprises on your invoice—that’s what Rogersville homeowners enjoy when they call on HEP for a tankless water heater install. Our licensed plumbers arrive on time, explain every step, and quote upfront flat-rate pricing before any work begins, so you’ll know the final cost right away. With compact, high-efficiency units from trusted brands, we replace bulky old tanks in a single visit and leave your space cleaner than we found it.
HEP backs each installation with industry-leading warranties and a 100% satisfaction guarantee, giving you confidence that your new system will keep showers steamy and dishes spotless for years. Whether you’re upgrading for energy savings or reclaiming closet space, rely on the local team that treats neighbors like family—call HEP today and feel the difference of hassle-free plumbing service done right.
FAQs
What is included in your flat-rate price for a tankless water heater installation in Rogersville?
Our published flat rate covers everything needed for a standard residential install: delivery of a high-efficiency gas or electric tankless unit sized for your household, removal and eco-friendly disposal of the old water heater, all required venting materials, water and gas line modifications up to 5 feet from existing connections, isolation valves, pressure relief valve, condensate drain, start-up, system calibration, and a post-install walkthrough with the homeowner. The price also includes labor, fuel surcharges, and basic haul-away—so the figure you see online is the figure on your invoice, with no surprise add-ons.
How do I determine the right size (GPM) tankless water heater for my Rogersville home?
Our technicians perform an at-home assessment or virtual consultation before scheduling installation. We total the gallons-per-minute (GPM) demand of fixtures you are likely to run simultaneously—showers, dishwasher, washing machine—then factor in Rogersville’s average incoming groundwater temperature (about 55–60 °F). Using this data, we select a unit that can raise water to 120 °F at the required flow rate, typically 7–11 GPM for most three-bath homes. The sizing service is complimentary and guarantees optimal performance and energy savings.
Are permits and inspections required for a tankless water heater install in Rogersville, and do you handle them?
Yes. Hawkins County and the City of Rogersville require a mechanical/plumbing permit for water heater replacements, and a gas permit if gas line alterations are involved. We handle the entire permitting process—application, scheduling of inspections, and on-site coordination with the inspector. Permit fees are included in our flat rate, so you never write a separate check to the city or county.
How long does a typical tankless water heater installation take?
Most residential jobs are completed in one visit lasting 4–6 hours. We arrive with all parts on the truck, shut off utilities, remove the old tank, prepare venting and lines, mount the new unit, perform leak and combustion checks, and restore hot water the same day. If extensive gas-line upsizing or electrical upgrades are required, we schedule those in advance to keep total downtime under eight hours.
Do you offer any warranties or maintenance plans on installed tankless units?
Every install includes the manufacturer’s 5- to 15-year heat-exchanger warranty and our own 2-year labor warranty. For extra peace of mind, we offer a low-cost annual maintenance plan that covers descaling, filter cleaning, gas-pressure check, and software updates. Enrollees get priority scheduling and a 10 % discount on any out-of-warranty repairs.
What are the main benefits of switching to a tankless water heater versus a traditional tank model?
Tankless heaters provide endless hot water on demand, freeing you from 40- or 50-gallon storage limits. They’re 25-40 % more energy-efficient because they eliminate standby heat loss, saving the average Rogersville household up to $100 a year in utility costs. Units are wall-mounted and free up floor space, last 20+ years (nearly double a tank’s lifespan), and integrate easily with smart-home systems for remote monitoring. Many buyers also qualify for federal efficiency tax credits and local utility rebates, further reducing total cost of ownership.