- HEP Plumbing
- Licensed Plumbers

Licensed Plumbers
Licensed Plumbers | Tank Water Heater | Plumbing | Rogersville
When a comforting hot shower or an efficient laundry cycle is non-negotiable, Rogersville homeowners count on HEP’s licensed plumbers to keep their tank water heater running flawlessly. Our team combines decades of local experience with the latest diagnostic tools, tackling everything from burner troubles and sediment buildup to full-scale replacements. We work neatly, communicate clearly, and back every job with straightforward, no-surprise pricing—so you can enjoy reliable hot water without the hassle.
Whether you’re upgrading to a larger capacity, installing a smart thermostat, or scheduling preventative maintenance, we treat your home with the same care we’d give our own. One call to HEP means punctual arrivals, code-compliant workmanship, and a satisfaction guarantee that follows us long after we pull out of the driveway. Reach out today and discover why Rogersville trusts HEP to keep the hot water flowing all year round.
FAQs
Do I need a licensed plumber to install or replace a tank water heater in Rogersville?
Yes. Tennessee state regulations (and most local ordinances) require that any gas-, electric-, or propane-fired water heater be installed by a licensed plumber. This ensures the work meets plumbing codes, safety standards for pressure-temperature relief valves, venting, gas line sizing, and electrical connections. Hiring a licensed professional also preserves your manufacturer’s warranty and protects you from liability if a problem occurs.
How long should a standard tank water heater last in our area?
A properly installed and maintained tank water heater in Rogersville typically lasts 8–12 years. Factors that affect longevity include water hardness, frequency of use, quality of annual maintenance (such as flushing sediment), and whether a thermal expansion tank is installed. Our plumbers can test your water, inspect the anode rod, and recommend preventive steps to help you reach the upper end of that life span.
What size tank water heater is best for my household?
Sizing depends on your home’s peak hour demand. A family of 2–3 usually needs a 40-gallon unit, 3–4 people often require 50 gallons, and larger households or homes with soaking tubs may need 60–80 gallons. During a free in-home consultation we calculate your peak demand (showers, laundry, dishwasher) and recommend a model that provides ample hot water without wasting energy.
Are high-efficiency or ENERGY STAR® tank water heaters worth the extra cost?
Often, yes. High-efficiency gas units (0.64–0.70 UEF) or hybrid electric heat-pump tanks can cut water-heating costs by 10–60 %. In Rogersville, where electric rates average about 11¢/kWh and natural gas remains relatively affordable, payback on an ENERGY STAR electric heat-pump water heater is usually 2–4 years when combined with available utility rebates. Our team can run a cost-of-ownership comparison for your specific energy source.
What maintenance does my tank water heater require?
Annual maintenance is recommended: 1) drain 3–5 gallons to flush sediment, 2) test the temperature-pressure relief valve, 3) inspect/replace the anode rod every 2–3 years, 4) check gas burner or heating elements, and 5) verify venting and expansion tank. Neglecting these steps can lead to longer reheating times, higher bills, or premature tank failure. Our licensed plumbers offer an affordable maintenance plan that handles everything and documents service for warranty purposes.
Do you offer emergency water heater service in Rogersville?
Yes. We provide 24/7 emergency repair and replacement across Rogersville and surrounding Hawkins County. Call our hotline day or night for leaking tanks, no-hot-water situations, gas smell, or tripped breakers. A licensed plumber arrives with common parts (thermocouples, elements, thermostats, flex lines) and can usually restore hot water the same visit. If replacement is required, we stock popular 40- and 50-gallon models on our truck or can pick up specialty sizes within hours.