- HEP Plumbing
- Sewer Line

Sewer Line
Sewer Line | Main Line Issues | Plumbing | Rogersville
When foul odors linger, drains gurgle, or your yard turns swampy overnight, the problem often hides deep beneath your Rogersville home. HEP’s licensed plumbers bring state-of-the-art cameras, hydro-jetting rigs, and decades of experience to pinpoint and repair cracked pipes, invasive roots, or collapsed sections before they become disasters. From historic downtown cottages to new builds along the Holston, we restore flow quickly, leave your property spotless, and back every service with the friendly “HEP Is On The Way!” guarantee.
Whether you’ve noticed a single sluggish toilet or a full-blown backup, addressing main line issues fast can save thousands in structural damage and health concerns. Call or book online 24/7, and discover why homeowners across Hawkins County trust HEP for transparent pricing, honest advice, and repairs that last as long as the mountains surrounding Rogersville.
FAQs
What are the most common signs that my main sewer line in Rogersville is having problems?
Watch for slow-moving drains in multiple fixtures, frequent gurgling noises, foul odors coming from floor drains, water backing up around the basement floor drain or first-floor tub, and patches of extra-green, soggy lawn. Because Rogersville homes often sit on clay soils that shift with our wet springs, small pipe separations can quickly turn into big blockages—so any of these symptoms should be taken seriously.
How quickly should I call a plumber if I suspect a main line blockage?
Immediately. A partially blocked main can become fully blocked in hours, sending wastewater back into your home. Our team offers same-day service in Rogersville and 24/7 emergency dispatch. The sooner we run a camera inspection, the more likely we can clear the line with hydro-jetting instead of having to excavate.
What methods do you use to diagnose and fix main sewer line issues?
We start with a video camera inspection to pinpoint breaks, root intrusions, or sludge buildup. For minor to moderate blockages, we use high-pressure hydro-jetting to scour the pipe clean. If the camera reveals cracks, offsets, or collapsed sections, we’ll discuss repair options—from trenchless pipe bursting or lining to traditional open-cut replacement. We always provide a written estimate before any repair begins.
Am I or the City of Rogersville responsible for sewer line repairs?
In Rogersville, the homeowner is responsible for the section of pipe from the house to the city right-of-way or sewer main tap (usually at the edge of your property line). The city maintains the public main beyond that point. If a camera inspection shows the defect is on city property, we’ll help you file the proper paperwork with Rogersville’s Utility Department.
Can tree roots really damage my sewer main, and how can I prevent it?
Yes. Oaks, silver maples, and other large trees common in Rogersville aggressively seek moisture and can enter even hairline cracks in a clay or PVC pipe. Annual camera check-ups, root-x chemical treatments, and choosing sewer-safe landscaping (shrubs with less invasive roots) are the best preventive steps. If roots have already invaded, hydro-jetting followed by a trenchless liner can seal the pipe and keep roots out for decades.
What does it cost to repair or replace a broken sewer main, and do you offer financing?
Costs vary by depth, length, and method. Expect $300–$600 for a diagnostic camera inspection and jetting, $1,000–$3,000 for spot repairs, and $4,000–$12,000+ for full replacement. Trenchless methods typically fall in the middle of that range but save your driveway or landscaping. We partner with local lenders to offer zero-interest financing for 6-12 months or low-interest plans up to 60 months, subject to credit approval.