Live Video Inspections
Live Video Inspections | Main Line Issues | Plumbing | Rogersville
Whether you’re dealing with unexplained clogs, recurring backups, or suspicious gurgles beneath your lawn, HEP’s live video inspections bring crystal-clear answers straight to your screen. Our Rogersville team snakes a high-definition camera through your pipes in real time, revealing roots, cracks, grease, and other hidden hazards without guesswork or messy digging. You watch alongside our licensed plumbers, seeing exactly what we see and learning the smartest, most cost-effective fix on the spot.
This transparent approach is a game-changer for homeowners facing main line issues. Instead of patching symptoms, we pinpoint the true source, provide upfront pricing, and map out a repair plan that keeps your water flowing freely for years to come. Fast, informative, and minimally invasive—that’s the HEP difference in Rogersville.
FAQs
What is a live video plumbing inspection and how does it work?
A live video plumbing inspection involves feeding a high-resolution, waterproof camera through an access point—usually a clean-out or drain—to travel the entire length of your main sewer line. As the camera moves, it transmits real-time video to a monitor that you (and our technician) can watch live. We record the footage, note the precise depth and location of any problem areas with a built-in locator, and then provide you with a digital copy and written report.
Why is a camera inspection important for main sewer line issues?
Main lines are buried and often run under landscaping, driveways, or the foundation, making visual confirmation impossible without excavation. A camera inspection lets us pinpoint the exact cause and location of clogs, cracks, or root intrusions without digging, which saves time, money, and unnecessary damage to your property. It also helps ensure that any repair—such as hydro-jetting, pipe relining, or spot repair—directly addresses the true problem.
What common problems can be detected during a video inspection in Rogersville homes?
Our Rogersville technicians frequently uncover tree-root intrusion (especially near older maples and oaks), bellied or sagging sections of pipe from soil settling, cracked or collapsed clay tiles in homes built before the 1980s, grease and scale buildup, misaligned joints, and foreign objects that have been flushed down toilets. We can also confirm whether standing water is due to a blockage or a structural dip in the line.
How long does a typical main line camera inspection take and will it disrupt my day?
Most residential inspections take 30–60 minutes. Because we work through existing access points, there’s no need to tear up flooring or dig trenches. Water service remains on for most of the process, and you’re welcome to watch the live feed or go about your day. We schedule convenient appointment windows and call or text when we’re on the way, minimizing any disruption.
If the inspection finds a blockage or damage, what are the next steps?
Right after the inspection we review the video with you, explain our findings, and discuss repair options. Minor blockages can often be cleared immediately with hydro-jetting or a mechanical snake. For structural damage, we offer trenchless pipe lining, spot repairs, or traditional excavation when necessary. We mark the exact depth and location on your property to avoid guesswork and provide a detailed estimate before any work begins.
How much does a live video inspection cost in Rogersville and will my insurance cover it?
Our standard main line camera inspection is $225 within the Rogersville city limits and surrounding areas. The fee is credited toward the cost of any repair we perform within 30 days. While most homeowner policies don’t cover the inspection itself, they may cover resulting repairs if the damage is sudden and accidental. We supply the video and written report required by insurers, and we’re happy to assist you with claim documentation.