Licensed Plumbers
Licensed Plumbers | Plumbing | Rockwood
When a pipe bursts or a renovation can’t move forward without expert hands, Rockwood homeowners trust HEP’s licensed plumbers to keep life flowing smoothly. Friendly, background-checked technicians arrive fast, listen first, and back every job with clear pricing and the company’s well-known “Happy HEP” guarantee. From stubborn leaks hiding behind walls to complete water-heater upgrades, they bring cutting-edge tools and decades of local know-how to every plumbing challenge—so you can get back to enjoying your home, not worrying about it.
Whether it’s a midnight emergency or a scheduled fixture install, you’ll always reach a real person ready to help. HEP coordinates everything, secures the permits, and cleans up like they were never there, leaving only high-quality craftsmanship that stands the test of time. Discover why neighbors all over Rockwood recommend HEP for dependable, stress-free plumbing service that’s done right the first time.
FAQs
Are your Rockwood plumbers fully licensed and insured?
Yes. Every technician on our team holds a current State of Tennessee journeyman or master plumbing license and carries full liability and workers-comp insurance. Licensing ensures we have completed the required classroom training, apprenticeship hours, and testing, while insurance protects you from any accidental property damage or on-site injuries.
What plumbing services do you provide to homeowners and businesses in Rockwood?
We handle everything from minor repairs to large-scale installations, including leak detection and repair, drain cleaning, water heater replacement, sewer line inspection and replacement, fixture upgrades, gas line work, backflow prevention testing, and full plumbing remodels. Because we’re licensed, we can also pull permits and coordinate inspections with the Rockwood Building & Codes Department for projects that require it.
How quickly can you respond to an emergency plumbing situation?
Our emergency line is staffed 24/7. For after-hours calls in Rockwood we typically arrive within 60–90 minutes, depending on traffic and weather. We stock our service vans with common parts so most leaks, burst pipes, and sewer backups can be stabilized or fully repaired on the first visit.
Do you offer upfront pricing and written estimates?
Absolutely. After diagnosing the problem we present a fixed-price quote that includes parts, labor, and any permit fees—no open-ended hourly charges. You’ll receive the estimate in writing or by email before any work begins, and we won’t add surprise fees later. For larger projects we can provide multiple options and financing if needed.
Will my plumbing project require a permit in Rockwood?
Permits are generally required for water heater replacements, new fixture rough-ins, sewer or water line replacements, and gas piping. As licensed contractors we determine whether your job triggers permit requirements, handle the paperwork with the city, schedule inspections, and ensure the work meets the latest International Plumbing Code and local amendments.
Do you guarantee your workmanship and parts?
Yes. All workmanship is backed by a written one-year labor warranty, and most manufacturer parts we install carry additional warranties ranging from one year to lifetime. If any issue related to our work arises during the warranty period, we return at no charge to make it right.