- HEP Plumbing
- Water Bill

Water Bill
Water Bill | Toilet Upgrades and Replacements | Plumbing | Rockwood
Tired of watching your Rockwood water bill creep higher every month? HEP’s licensed plumbers specialize in toilet upgrades and replacements that slash water waste without sacrificing flush power or comfort. From high-efficiency dual-flush models to sleek one-piece designs, we handle everything—removal, installation, haul-away, and rigorous leak checks—so you can start saving money and water the very same day.
We pair hometown service with industry-leading products, guiding you to fixtures that qualify for local rebates and deliver long-term reliability. Whether your current toilet runs nonstop, wobbles at the base, or just looks outdated, one quick call brings a punctual, respectful technician to your door, ready with upfront pricing and a satisfaction guarantee. Let HEP make your next flush the start of lower bills and a greener Rockwood.
FAQs
How can upgrading my toilet reduce my water bill in Rockwood?
Older toilets installed before 1994 typically use 13–20 L (3.5–5 gal) per flush, whereas today’s high-efficiency toilets (HETs) use 4.8 L (1.28 gal) or less. If a family of four flushes 20 times a day, the switch can save 160–350 L (40–90 gal) daily—more than 55 m³ (14,000 gal) per year. Because Rockwood’s water rates are tiered, lowering consumption moves you into a cheaper billing bracket, trimming annual costs by $80–$150 on average. You’ll also cut sewage charges, which are calculated from metered water use.
What types of high-efficiency toilets are best for Rockwood homes?
1. Single-flush HET (≤1.28 gal/4.8 L): A simple gravity design that meets EPA WaterSense and ANSI/CSA B651 standards. 2. Dual-flush (0.8 gal/3 L for liquid, 1.28 gal/4.8 L for solid waste): Gives users a choice and maximizes yearly savings. 3. Pressure-assist toilets: Use compressed air to move waste with only 1.0 gal/3.8 L per flush; ideal for large families or where clogging has been a problem. 4. Skirted and concealed-trap models: Easier to clean and often have smoother flushing because of optimized trap-way shapes. All of these models are widely available in Rockwood’s plumbing supply stores, fit standard 12-inch rough-ins, and qualify for the region’s efficiency rebates.
How do I know when it’s time to replace my existing toilet?
Consider replacement when you notice any of these signs: • Frequent clogging or double-flushing—indicates outdated bowl and trap design. • Constant running or phantom flushing—wastes up to 750 L (200 gal) a day. • Cracks in the tank or bowl—even hairline fractures can cause leaks. • Wobbling or spongy floor around the base—may signal a deteriorated wax seal or subfloor damage. • High water bills despite fixing other fixtures—old toilets are often the culprit. Plumbers can perform a dye test and flow measurement to confirm water loss before recommending replacement.
What is the average cost to replace a toilet in Rockwood, including installation?
Pricing depends on model and site conditions, but typical ranges are: • Standard WaterSense gravity HET: $250–$350 for the fixture. • Dual-flush or skirted HET: $350–$500. • Pressure-assist or wall-hung unit: $450–$700. Professional installation by a licensed Rockwood plumber runs $150–$300, covering removal of the old toilet, new supply line, wax ring, caulking, and disposal fees. If flange repairs or floor shimming are needed, add $50–$120. Most projects fall between $400 and $800 all-in, and the water savings usually recover that investment in 2–4 years.
Are there rebates or incentives available for installing water-efficient toilets in Rockwood?
Yes. The City of Rockwood partners with the regional utility to offer a $50 credit per WaterSense-certified toilet (limit two per household). Homeowners must submit the purchase receipt and plumber’s invoice within 90 days. Additional $25–$75 manufacturer rebates are often available on dual-flush models. Seniors and low-income households may qualify for no-interest financing through the Rockwood Home Upgrade Program. Your plumber can supply the forms or you can download them from rockwoodutilities.ca/rebates.
How long does a professional toilet replacement take and what should I expect during the service?
A straightforward replacement typically takes 1.5–2 hours: 1. Shut-off water, drain and remove old toilet (20 min). 2. Inspect/clean flange, install new bolts and wax ring (15 min). 3. Set and level new toilet, secure to flange (20 min). 4. Connect supply line, fill, and leak-test (15 min). 5. Dispose of old unit, caulk base, tidy workspace (20 min). You can use the new toilet immediately after the plumber leaves, although caulk needs about 24 hours to fully cure. If the flange is corroded or the floor is uneven, the job may extend to 3–4 hours. Licensed plumbers in Rockwood carry drop cloths, haul away debris, and comply with local plumbing code (OBC/UPC) and COVID-19 safety protocols.