- HEP Plumbing
- Upfront Pricing

Upfront Pricing
Upfront Pricing | Tankless Water Heater Install | Plumbing | Rockwood
Ready to enjoy endless hot water without surprise costs? HEP’s upfront pricing plumbing takes the guesswork out of comfort in Rockwood. From the moment you call, our friendly pros quote one transparent price—no hidden fees, no last-minute add-ons—then arrive with everything needed for a swift, code-compliant tankless water heater install. You’ll know exactly what you’re paying and exactly what you’re getting: energy-smart technology that slashes standby losses, frees up space, and delivers a steady stream of hot water the second you turn on the tap.
Residents across Rockwood trust HEP because we back every installation with rock-solid warranties and our “Happy, Easy, Protected” promise. Whether you’re replacing an aging tank or building your dream home, our licensed plumbers size your new unit perfectly, handle all venting and gas-line upgrades, and tidy up before they leave. Schedule today and discover why HEP is the fastest way to upgrade your comfort—and your peace of mind—with a professional tankless water heater install.
FAQs
What does “up-front pricing” mean for my tankless water-heater installation in Rockwood?
Up-front pricing means you receive a firm, written quote before any work begins. Our technician will evaluate your home’s gas or electric service, venting path, and water-quality conditions, then give you a total price that includes the heater, accessories (isolation valves, vent kit, condensate pump if required), labor, permits, and haul-away of the old tank. The number you approve is the number you pay—no trip charges, overtime fees, or surprise add-ons when the job is finished.
How much can I expect to save on energy bills with a tankless unit in Rockwood’s climate?
In Rockwood, where groundwater temperatures average 50-55 °F, ENERGY STAR® studies show gas tankless models typically cut water-heating costs 25–40 % compared with a standard 40- or 50-gallon tank. A family of four using 60 gal/day can save roughly $80–$110 per year on natural-gas bills. Electric tankless heaters save less per dollar of energy but eliminate standby losses, which is ideal for vacation homes or households with irregular hot-water use.
Will my existing gas or electrical service support a tankless water heater?
Many homes already have the needed utilities, but confirmation is part of our free on-site assessment. • Gas: Most whole-home gas tankless units require a ¾-in. supply and 150–199 k Btu/h. If your meter or interior piping is undersized, we’ll quote the cost of upsizing. • Electric: Whole-home electric units often need 120–150 A of dedicated capacity and multiple 40-60 A breakers. We’ll inspect your panel and, if needed, provide a price for an upgrade or recommend a hybrid solution. In either case, all options and costs are disclosed before you sign.
How long does an installation take, and will I be without water?
A straightforward replacement of a basement or garage tank with a new wall-hung gas unit usually takes 6–8 hours. Converting from electric to gas, running new venting through masonry, or relocating the heater can extend the job to 1–1½ days. Your water is typically off for 2–3 hours while we reroute piping; we coordinate this window with you so disruption is minimal. At day’s end you’ll have hot water, a cleaned work area, and your old tank removed.
What ongoing maintenance does a tankless water heater need, and do you provide it?
To maintain efficiency and keep the manufacturer’s warranty valid, most brands call for an annual 60-minute flush with white vinegar or a citric-acid solution to remove mineral scale; Rockwood’s moderate hardness water makes this especially important. We install isolation service valves and a condensate neutralizer (for condensing models) to simplify maintenance. We offer low-cost annual service plans that include the flush, a combustion analysis, descaling of the heat exchanger, inspection of the pressure-relief valve, and software updates on Wi-Fi-enabled models.
Are permits required in Rockwood, and what warranties do you offer?
Yes. Rockwood’s Building & Safety Department requires mechanical and, for gas units, plumbing permits. We pull all permits, schedule inspections, and provide you with final sign-off paperwork for your records. Most major manufacturers offer 15-year heat-exchanger, 5-year parts, and 1-year labor warranties on residential models. We register your unit the same day it’s installed and add our own 2-year labor warranty at no extra charge, so you have full coverage from day one.