Satisfaction Guarantee
Satisfaction Guarantee | Garbage Disposal Repair | Plumbing | Rockwood
When an overworked disposal quits in the middle of dinner prep, Rockwood homeowners call HEP Plumbing for fast, no-mess garbage disposal repair backed by our 100% Satisfaction Guarantee. From stubborn clogs and humming motors to leaks under the sink, our licensed pros arrive with the right tools, genuine replacement parts, and a friendly smile—all in one trip. We treat your kitchen like our own, laying protective mats and cleaning up every last splash so you can get back to cooking without worry.
Choosing HEP means transparent, flat-rate pricing, courteous service, and workmanship that’s trusted throughout Roane County. If you’re not delighted with our garbage disposal repair, we’ll make it right—no excuses, no extra cost. Call or book online today and discover why Rockwood counts on HEP to keep the heart of the home running smoothly.
FAQs
What kinds of problems with a garbage disposal can your Rockwood plumbers repair?
Our licensed technicians can diagnose and fix jammed or humming units, leaks at the sink flange or dishwasher connection, slow draining, foul odors caused by trapped food, electrical issues such as tripped resets, and worn-out blades or motors. If the disposal is beyond economical repair, we can provide on-site replacement options and install a new, properly sized unit the same visit.
How does your 100% satisfaction guarantee work for garbage disposal repairs?
If you’re not completely satisfied with our workmanship or the performance of your repaired disposal within 30 days, call us and we’ll return at no extra charge to make it right. If we still can’t resolve the issue, we’ll remove any installed parts and issue a full refund of the labor portion—no questions asked. Your peace of mind is our top priority.
What is the typical cost of garbage disposal repair in Rockwood?
Most repairs range from $125–$250, depending on the complexity of the issue and any replacement parts required. Before any work begins, we perform a diagnostic inspection and provide a flat-rate, upfront quote. You’ll never see hidden fees, overtime charges, or weekend surcharges—our price is guaranteed once you approve the repair.
How soon can you get a technician to my Rockwood home?
We offer same-day service for calls received before 2 p.m. and 24/7 emergency dispatch for severe leaks or total disposal failure. Because our headquarters is right here in Rockwood, average arrival time is 60–90 minutes. You’ll receive a text message with the technician’s name, photo, and real-time tracking link so you know exactly when to expect us.
Do you provide any warranty on the parts you install?
Yes. All manufacturer parts we supply carry a minimum one-year warranty, and many premium brands come with three- to five-year coverage. In addition, our labor is warrantied for a full year beyond the satisfaction guarantee period, so if anything related to our workmanship fails, we’ll fix it free of charge.
What can I do to keep my garbage disposal running smoothly after it’s repaired?
Run cold water before, during, and 15 seconds after use; feed small food scraps gradually; avoid fibrous items like celery, potato peels, and corn husks; never pour grease, fats, or oils down the unit; and refresh monthly with ice cubes and a splash of baking soda or citrus peels. We’ll send you a maintenance tip sheet and optional annual tune-up reminders to maximize the life of your disposal.