- HEP Plumbing
- Kitchen Sink

Kitchen Sink
Kitchen Sink | Garbage Disposal Repair | Plumbing | Rockwood
If the hum of your kitchen suddenly turns into a growl, or worse, silence, HEP’s certified plumbers are ready to swoop in and restore order. Our Rockwood crew specializes in garbage disposal repair that gets your sink draining freely, your blades spinning smoothly, and your kitchen back to its lively routine. From jammed impellers and stubborn clogs to mysterious leaks beneath the cabinet, we carry the parts, tools, and know-how to solve the problem on the first visit—backed by transparent pricing and a satisfaction guarantee.
We’re neighbors who treat your home like our own, arriving on time, protecting your countertops and floors, and explaining every step in plain English. Whether your disposal stopped after last night’s dinner party or has been growling for weeks, give HEP a call today. We’ll have your kitchen sink plumbing humming again so you can get back to cooking, cleaning, and living without worry.
FAQs
Why has my garbage disposal suddenly stopped working?
The most frequent causes are a tripped reset (over-load) button, a jammed grinding plate, a blown circuit breaker, or a burned-out motor. Disposals have a built-in thermal overload switch; if too much food or a hard object jams the impeller, the unit overheats and shuts itself off. Sometimes the main kitchen GFCI outlet or the service panel breaker also trips. If power is present, the next possibility is a mechanical jam (often caused by bone fragments, fruit pits, or silverware). When electrical and mechanical causes are ruled out, internal seal or motor failure is likely, requiring professional repair or replacement.
When should I try to fix my Rockwood garbage disposal myself, and when should I call a licensed plumber?
You can safely run basic checks at home: 1) Press the red reset button on the bottom of the unit, 2) Verify the wall switch and circuit breaker are on, 3) Use the supplied ¼-inch Allen key to turn the flywheel from underneath and free small jams (always cut power first). Call a plumber if the unit still hums but will not spin, leaks from the bottom housing, trips breakers repeatedly, or emits a burning smell—those symptoms point to seized bearings, failed seals, or shorted windings that require specialized tools and experience. If your disposal is 8–12 years old, replacement is usually more economical than a major motor rebuild.
How do I safely reset or unjam a garbage disposal?
1. Turn the wall switch OFF and unplug the unit (or switch off the breaker). 2. Locate the small red reset button on the bottom; press it once. If it clicks, the overload has reset. 3. Insert the disposal’s hex key into the center recess and twist clockwise and counter-clockwise several times to free the impeller. 4. Use tongs or pliers (never your hand) from the sink opening to remove any loose debris. 5. Restore power, run cold water, and test the switch. If the motor only hums or the reset pops again, switch off power and schedule professional service.
What foods or materials should never be put down my kitchen sink disposal?
To avoid jams and premature failure, keep these out of the unit: fibrous foods (celery, corn husks, onion skins), starchy masses (rice, pasta, potato peels) that swell into paste, coffee grounds and eggshells that form abrasive sludge, grease/oil that solidifies in pipes, large bones or fruit pits, expandable foams, chemical drain cleaners, and non-food items like metal, glass, or plastic. Run cold water before, during, and 20–30 seconds after grinding to carry scraps completely through the trap and into Rockwood’s municipal sewer.
How much does garbage disposal repair or replacement cost in Rockwood?
Pricing varies with the exact problem and the horsepower of the unit, but typical 2024 ranges are: • Service call/diagnostic: $85–$120 • Minor repairs (jam removal, reset, seal or switch replacement): $120–$200 • Major repairs (motor, complete grind chamber): $200–$300 • Standard 1/2–3/4 HP replacement, parts and labor: $250–$500 • Premium quiet or 1 HP models: $450–$750 We always provide a flat up-front quote after inspection, and Rockwood customers benefit from no-surprise pricing and a one-year parts & labor warranty.
How fast can your Rockwood plumbing team get my disposal working again, and do you offer emergency service?
For most calls received before noon, we can dispatch a technician the same day anywhere in Rockwood, including downtown, Ridgeview, and the outlying lake communities. Standard repairs take 30–90 minutes on site, while a full replacement with electrical check and leak test is usually finished within two hours. We also provide 24/7 emergency service for flooded sinks or backed-up kitchens—just call our hotline and a licensed plumber will arrive within 60–90 minutes, even on weekends and holidays.