- HEP Plumbing
- Frozen Lines

Frozen Lines
Frozen Lines | Emergency Plumbing | Plumbing | Rockwood
When Rockwood nights plunge below zero, even the most well-insulated pipes can seize up, stopping water service in its tracks and threatening costly bursts. HEP’s frozen lines specialists arrive fast, bringing commercial-grade thawing equipment and decades of local know-how to restore flow without damaging your plumbing or property. We pinpoint freeze points with thermal imaging, thaw lines safely, and insulate vulnerable sections so you’re protected when the mercury drops again.
Because frozen pipes rarely wait for business hours, our emergency plumbing team is on call 24/7, ready to roll the moment you notice a trickle—or no water at all. From the first phone call to the final drip-test, you’ll get clear pricing, respectful technicians, and the peace of mind that only hometown experts can deliver. Don’t let winter hold your home hostage; call HEP and turn the heat back on in your pipes today.
FAQs
What are the most common signs that my plumbing lines are frozen in Rockwood?
Typical indicators include little to no water coming from faucets, visible frost on exposed sections of pipe, odd clanking or banging sounds when you turn on a tap, and sudden drops in water pressure. If you notice any of these signs—especially during sub-freezing temperatures—it’s likely you have a frozen line that needs immediate attention to prevent a burst.
What should I do while waiting for your emergency plumber to arrive?
First, shut off your home’s main water valve to minimize potential flooding if the pipe bursts. Next, open nearby faucets to relieve pressure inside the pipe. You can carefully apply gentle heat—such as a hair dryer or warm towels—to the frozen area if it’s visible and accessible, but never use an open flame or high-heat devices. Finally, clear a path to the affected area so our technician can get to work quickly when we reach your Rockwood property.
Do you really offer 24/7 emergency service for frozen pipes in Rockwood?
Yes. Our dispatch center is staffed around the clock, including weekends and holidays. A licensed, insured emergency plumber is always on call and can be at any Rockwood address—residential or commercial—within about 60 minutes under normal road conditions. There is no extra fee for after-hours dispatch; you pay the same competitive rate no matter when you call.
How do you thaw frozen lines without damaging my plumbing?
Our technicians use professional pipe-thawing machines that deliver low-voltage electric heat or controlled hot-water circulation to gradually raise the pipe temperature from the outside in. We also employ infrared cameras to pinpoint ice blockages, allowing us to focus heat precisely where it’s needed. This method prevents rapid expansion that can crack pipes and eliminates the fire hazards associated with torches.
Can a frozen pipe really burst, and what damage can it cause?
Absolutely. When water freezes it expands, increasing internal pipe pressure by up to 2,000 psi. Once the ice begins to thaw and water starts moving, that pressure has nowhere to go and can rupture copper, PVC, PEX, or galvanized lines. A single burst pipe can release several hundred gallons of water per hour, flooding basements, ruining drywall, flooring, insulation, and electrical systems. Fast professional intervention is the best way to limit repair costs.
How can I keep my pipes from freezing again in the future?
Insulate all exposed supply lines with foam sleeves or heat tape, especially in crawl spaces, exterior walls, garages, and attics. Seal foundation cracks and rim-joist gaps to keep cold air out. During extreme cold, let faucets drip slightly and open cabinet doors to allow warm indoor air to circulate around pipes. If you’re leaving Rockwood for a winter vacation, set the thermostat no lower than 55 °F and consider shutting off and draining your water lines altogether. We also offer whole-home winterization services and can install smart leak-detection systems for added peace of mind.