Certified Technicians
Certified Technicians | Water Purification | Plumbing | Rockford
When Rockford homeowners call HEP, they’re inviting a team of certified technicians who treat every pipe, fixture, and filtration unit as if it were their own. From pinpointing hidden leaks to installing advanced water purification systems, we combine decades of plumbing know-how with the latest eco-friendly technology to keep your family’s water clean, clear, and reliably flowing.
Our licensed pros arrive on schedule, explain every option in plain language, and finish with workmanship that’s built to last—backed by honest pricing and a satisfaction guarantee. Whether you’re upgrading an aging well pump, chasing better taste from the tap, or protecting appliances from hard-water buildup, one call to HEP turns worries into pure peace of mind.
FAQs
What water purification services do your certified technicians provide in Rockford?
Our Rockford-based, state-licensed plumbers install, repair, and maintain a full range of purification systems, including whole-house carbon filters, reverse-osmosis (RO) drinking stations, ultraviolet (UV) disinfection units, water softeners for hardness and iron removal, and point-of-use filtration taps. We also handle pre-filtration for well water, system upgrades, and code-compliant plumbing connections.
Why is it important to hire a certified plumber for water purification work?
Certified plumbers are trained to size equipment correctly, protect your home’s plumbing from cross-contamination, and meet Illinois Plumbing Code and NSF/ANSI standards. They carry liability insurance, honor manufacturer warranties, and can pull any needed permits with the City of Rockford. This ensures your system performs safely, efficiently, and remains compliant for resale or insurance purposes.
How often should my water purification system be serviced or its filters replaced?
Most carbon block and sediment filters need replacement every 6–12 months, while RO membranes usually last 2–3 years. UV lamps should be swapped annually, and softener resin beds typically last 10–15 years with proper salt use. Our technicians log your installation date and provide automatic reminders or a maintenance plan so nothing gets overlooked.
Can you test my Rockford home’s water before recommending a purification solution?
Absolutely. We offer complimentary basic testing (hardness, iron, pH, chlorine, and total dissolved solids) during an on-site visit. If you need advanced analysis for lead, bacteria, or nitrates, we send samples to an EPA-certified lab and review the lab report with you. Test results guide us in selecting the right technology and sizing it to your household’s flow rate and usage.
Do you offer environmentally friendly or low-waste purification options?
Yes. We install high-efficiency softeners that use up to 40 % less salt and water, salt-free scale conditioners, catalytic carbon units that don’t require chemical regeneration, and RO systems with water-saving permeate pumps. By producing clean drinking water on-site, you’ll also reduce plastic bottle waste and lower your carbon footprint.
What does a typical installation cost and are there financing or rebates available?
Whole-house systems in Rockford average $1,500–$3,500 installed, while under-sink RO units run $450–$950. Prices vary with flow rate, pipe material, and any electrical or drain work needed. We offer 0 % APR financing for up to 18 months, accept most major credit cards, and will help you apply for any current City of Rockford water-quality incentives or manufacturer rebates.