- HEP Plumbing
- Certified Plumbers

Certified Plumbers
Certified Plumbers | Toilet Upgrades and Replacements | Plumbing | Rockford
Looking for a fast, fuss-free way to refresh your bathroom in Rockford? HEP’s certified plumbers specialize in toilet upgrades and replacements that add comfort, curb costly leaks, and lower monthly water bills. From sleek, low-flow models to ADA-compliant comfort-height options, we pair top-tier fixtures with precision installation, protecting your floor, flange, and peace of mind in a single visit.
When you book with HEP, you get punctual pros, upfront pricing, and a spotless workspace when we’re done. We haul away the old unit, test every connection, and back our work with industry-leading warranties—so all you have to do is enjoy the effortless flush and fresh look of your new throne. Call today and see why Rockford counts on HEP for toilet upgrades and replacements that exceed expectations.
FAQs
When should I replace my existing toilet instead of repairing it?
A toilet that is more than 15–20 years old, has hairline cracks in the tank or bowl, constantly clogs, sweats, or wobbles even after multiple flange repairs is usually a candidate for replacement. Newer toilets use as little as 1.28 gpf (gallons per flush) compared with the 3.5–7 gpf models installed before 1994, so an upgrade can save Rockford homeowners up to $100 a year on water bills while eliminating chronic service calls.
What high-efficiency or specialty toilets can your certified plumbers install in Rockford?
We stock and install WaterSense-certified 1.28 gpf gravity-flush toilets, dual-flush units that offer 0.8/1.28 gpf options, pressure-assisted commercial-grade models, comfort-height seats for accessibility, skirted bowls for easier cleaning, and bidet-integrated smart toilets with heated seats, warm-water cleansing, and air-drying. Our team will review your bathroom’s rough-in size, floor type, and venting to recommend models that comply with Illinois Plumbing Code and maximize water savings.
How long will a toilet replacement take and will my water be shut off?
A standard like-for-like replacement takes about 1.5–2 hours. We shut off the fixture’s supply valve first; only the bathroom’s cold-water branch is isolated, so the rest of the home remains in service. If we discover flange damage, corroded shut-off valves, or subfloor rot, we’ll discuss repair options on site and the job may extend to half a day. We always leave you with at least one functioning toilet at the end of the workday.
Do I need a permit in Rockford to replace my own toilet, and do you handle the paperwork?
The City of Rockford waives permits for a simple fixture swap that doesn’t alter drainage or venting. However, if we relocate the toilet, replace cast-iron stacks, or modify the drainage branch, a plumbing permit and inspection through the Rockford Building & Construction Services Department are required. Our licensed plumbers will file the permit, schedule inspections, and provide a certificate of completion for your records—all included in our quoted price.
What does a toilet upgrade cost and what factors affect the price?
Most standard replacements run $450–$750 installed, including a quality WaterSense toilet, wax-free seal, braided stainless supply line, and haul-away of the old unit. Upgrades such as smart bidet seats, pressure-assist bowls, or ADA comfort-height designs can raise the fixture cost to $1,000–$2,500. Additional expenses arise if the closet flange is broken ($75–$200), the shut-off valve must be replaced ($40–$60), or subfloor repairs are needed ($150+). We provide firm, written quotes before work begins.
Why choose a certified Rockford plumber instead of a handyman for toilet installation?
Illinois requires state-licensed plumbers to work on drinking-water and drainage lines. A certified plumber carries bonding and $1 million+ liability insurance, follows Illinois Plumbing Code, and protects you from leaks that can cause costly ceiling or subfloor damage. Our technicians use laser levels to set bowls square, stainless closet bolts that resist rust, and leak-testing with dye before we leave. You also receive a labor warranty (typically two years) and access to 24/7 emergency service if an issue arises.