- HEP Plumbing
- Upfront Pricing

Upfront Pricing
Upfront Pricing | Garbage Disposal Repair | Plumbing | Rockford
When your kitchen sink starts growling, grinding, or giving off that unmistakable funk, you need fast help you can trust. HEP’s licensed Rockford plumbers arrive with fully stocked trucks, diagnose the issue in minutes, and present an upfront price before a single tool turns—no surprises, no hidden fees, just honest service that gets your routine back on track.
Our pros handle everything from jammed impellers to leaky seals, and we stand behind every garbage disposal repair with a satisfaction guarantee. Count on same-day service, respectful technicians who treat your home like their own, and a local team that picks up the phone 24/7—so the only thing going down your drain is the problem itself.
FAQs
How does your upfront pricing work for garbage disposal repairs in Rockford?
Before any work begins, our technician diagnoses the issue, explains the repair options, and provides a flat, all-inclusive price that covers parts, labor, and tax. You approve the price first—so there are no hidden fees or hourly surprises when the job is finished.
What are the most common signs my garbage disposal needs professional repair?
Warning signs include humming without grinding, frequent resets, water leaking from the unit or under the sink, persistent clogs, foul odors that cleaning won’t remove, and circuit breakers tripping when the disposal runs. If you notice any of these, turn the unit off and call us to prevent further damage.
Can you repair any brand or model of garbage disposal?
Yes. Our Rockford plumbers carry parts and tool kits for all major disposal brands—InSinkErator, Waste King, Moen, KitchenAid, GE, Kenmore, and more. If your model is obsolete or unsafe to repair, weʼll quote an upfront price for replacement and let you decide.
Do you offer same-day or emergency garbage disposal service in Rockford?
Absolutely. We have local technicians on standby for same-day appointments, and we offer 24/7 emergency service for leaks or electrical issues that can’t wait. Call before noon for the best chance of same-day repair at no extra charge.
What should I expect when the plumber arrives?
Our uniformed technician will arrive in a fully stocked truck, place protective mats in the work area, and perform a safety inspection. After presenting the upfront price, we’ll complete the repair, test the unit, clean up the workspace, and review preventive care tips with you before collecting payment.
Is there a warranty on your garbage disposal repairs?
Yes. All repairs come with a written 1-year parts and labor warranty. If the same issue recurs within that period, we’ll return to fix it at no charge. New disposal installations include the manufacturer’s warranty plus our 2-year workmanship guarantee.