- HEP Plumbing
- Industry-leading Brands

Industry-leading Brands
Industry-leading Brands | Toilet Upgrades and Replacements | Plumbing | Robbins
From low-flow dual flush technology to whisper-quiet pressure-assist models, HEP brings Robbins homeowners the most advanced options in toilet upgrades and replacements. Our curated lineup features trusted industry leaders—American Standard, Kohler, Toto, and more—so you can count on flawless performance, stylish designs, and tangible water-bill savings. Whether you’re refreshing a guest bath or undertaking a full primary suite renovation, we’ll match you with a fixture that fits your space and your budget.
Choose HEP and enjoy turn-key service from licensed pros who arrive on time, protect your home, and leave you with nothing but a perfectly installed throne. We haul away the old unit, test every connection, and back the job with solid warranties and local support. Ready to elevate your bathroom experience? Call or click today and discover why Robbins trusts HEP for plumbing solutions that are as reliable as they are refined.
FAQs
How do I know when it’s time to replace my current toilet rather than repair it?
Frequent clogs, cracks in the porcelain, visible leaks around the base, constantly running water, or needing multiple repairs within a short period are strong signs your toilet has reached the end of its service life. Older units manufactured before 1994 typically use 3.5–7 gallons per flush, so upgrading to a modern 1.28 gpf or 0.8 gpf dual-flush model can cut water use by up to 60 %, making replacement more cost-effective long-term.
Which toilet brands do you recommend and install in Robbins?
We work with leading manufacturers such as Kohler, Toto, American Standard, Gerber, and Delta. These brands offer WaterSense-certified high-efficiency toilets (HETs), comfort-height options, skirted designs for easy cleaning, and advanced features like bidet seats, touchless flushing, and antimicrobial glazing. Every installation comes with the full factory warranty plus our own one-year labor guarantee for added peace of mind.
What are the benefits of upgrading to a WaterSense-certified high-efficiency toilet?
A WaterSense toilet uses 1.28 gpf or less without sacrificing flushing power. For a family of four, this can save about 13,000 gallons of water—and roughly $140 on water bills—each year compared with a 3.5 gpf model. Less water down the drain also reduces strain on municipal treatment facilities and septic systems, helping the environment while lowering utility costs.
How long does a typical toilet replacement take and will my water be shut off all day?
A straightforward replacement usually takes 2–3 hours from shut-off to testing. More time may be needed if the flange is damaged, the shut-off valve needs replacement, or flooring has to be repaired. Your home’s main water supply is turned off only during the removal and installation steps—generally 30–45 minutes—so household disruption is minimal.
Will the new toilet fit my existing rough-in and bathroom layout?
Most homes in Robbins have a standard 12-inch rough-in distance (wall to closet bolts). We verify this measurement during the initial visit and recommend models that match. If you have a 10- or 14-inch rough-in, compact elongated bowls, or need ADA/Universal Height clearance, we’ll source the proper unit. We also inspect the floor flange and wax seal to ensure a leak-free connection.
Can I purchase a toilet myself and have your plumbers install it?
Yes. If you’ve already selected a toilet, we’re happy to perform a professional install. We’ll review the model beforehand to confirm compatibility with your plumbing and provide a flat-rate installation quote. Keep in mind that toilets bought through us are covered by both the manufacturer warranty and our extended parts-and-labor warranty, which may offer greater long-term protection.