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- Comfort-height Options

Comfort-height Options
Comfort-height Options | Toilet Upgrades and Replacements | Plumbing | Robbins
Looking to trade wobbly seats and awkward bends for a throne that feels tailor-made? HEP’s plumbers in Robbins specialize in comfort-height commodes that sit a little taller, making every visit easier on knees, hips, and backs. Our licensed team handles everything from sleek one-piece installs to eco-friendly dual-flush models, so you can enjoy modern style and water savings without lifting a wrench.
Whether you’re remodeling a master bath or helping a loved one age in place, our toilet upgrades and replacements service is designed around your schedule and budget. We arrive on time, protect your floors, haul away the old unit, and leave you with a fresh, flawless finish—all backed by transparent pricing and the HEP Happiness Guarantee. Elevate your everyday routine today; comfort is just a flush away.
FAQs
What is a comfort-height toilet, and how is it different from a standard model?
A comfort-height (sometimes called "chair-height" or "ADA-height") toilet has a seat that sits 17–19 inches from the floor, roughly the same height as a standard dining-room chair. Traditional residential toilets are usually 14–15 inches high. The extra 2–4 inches make it easier for most adults to sit down and stand up, reducing strain on knees, hips, and back. Every other aspect—flushing mechanism, water-supply connection, and rough-in distance—remains the same as a standard toilet, so you gain added comfort without sacrificing performance.
Who benefits most from upgrading to a comfort-height toilet in Robbins?
While anyone can enjoy the extra height, comfort-height toilets are especially helpful for: • Seniors who may find low seating difficult. • People with arthritis, joint pain, or limited mobility. • Tall users who feel cramped on standard fixtures. • Homeowners preparing their residence for aging in place or meeting ADA guidelines for visiting family members. Because Robbins has a growing retiree demographic and many multigenerational households, upgrading can improve daily convenience and safety for a wide range of residents.
Does installing a comfort-height toilet require changes to my existing plumbing?
In most cases, no. Comfort-height units use the same 12-inch rough-in (distance from the wall to the center of the drain) found in the majority of Robbins homes. Your current supply line, shut-off valve, and flange can usually stay in place. Our licensed plumbers will: 1. Remove the old toilet and wax ring. 2. Inspect and, if necessary, replace the flange or bolts. 3. Set the new comfort-height bowl, install a fresh wax (or rubber) seal, connect the tank, and test for leaks. If your home has an atypical rough-in (10" or 14") or outdated galvanized supply lines, we’ll discuss minor modifications during the on-site estimate.
Are comfort-height toilets water-efficient and compliant with local plumbing codes?
Yes. Most comfort-height models we install in Robbins carry the WaterSense® label, meaning they flush at 1.28 gallons per flush (GPF) or less—about 20 % below the federal standard of 1.6 GPF. They are fully compliant with the 2021 North Carolina Plumbing Code adopted by Moore County, including back-flow prevention and pressure requirements. If you prefer an ultra-high-efficiency (UHET) dual-flush model, we also offer options as low as 0.8 GPF for liquid waste. Every unit we recommend meets or exceeds the MaP (Maximum Performance) score of 600 g, so you don’t trade flush power for savings.
How long does a typical comfort-height toilet replacement take, and will my bathroom be out of service?
A straightforward swap generally takes 1.5–2 hours from shut-off to final cleanup. During that time the bathroom must remain unused, but once we restore water service and perform leak tests you can use the toilet immediately. If we encounter flange damage, corroded supply lines, or subfloor rot, we’ll let you know right away; repairs could extend the visit by 30–90 minutes, but we carry common replacement parts on the truck to avoid return trips.
What warranty and ongoing service do you provide after installation?
All comfort-height toilets we install come with the manufacturer’s limited lifetime porcelain warranty and a 3– to 10-year parts warranty on the flushing mechanism, depending on brand. In addition, Options Plumbing includes a 2-year labor warranty covering leaks, loose mounting, or supply-line issues at no extra cost. Should you have questions or need adjustments, our Robbins service team is available 24/7, and we offer discounted annual maintenance checks that include dye-tablet leak testing, fill-valve inspection, and water-pressure measurement to keep your new toilet running efficiently.