- HEP Plumbing
- In-home Assessments

In-home Assessments
In-home Assessments | Plumbing Fixture Replacements | Plumbing | Robbins
When faucets drip, toilets wobble, or that vintage sink just won’t shine like it used to, HEP’s licensed pros bring the showroom to your doorstep in Robbins. Our in-home assessments turn guesswork into a clear action plan, pairing your style and budget with high-efficiency fixtures that slash water bills and elevate everyday comfort. From sleek touch-free faucets to low-flow showerheads, we source the industry’s best so you can enjoy reliable performance and fresh aesthetics without leaving the couch.
Once you approve the recommendations, our technicians handle every detail of the plumbing fixture replacements—from removing the old hardware to spotless cleanup—usually in a single visit. No surprise fees, no juggling multiple contractors, just a smooth upgrade that adds value to your home and peace to your routine. Ready to experience a smarter, greener bathroom or kitchen? Schedule your HEP assessment today and see how effortless great plumbing can be.
FAQs
What is included in an in-home plumbing assessment for fixture replacement?
Our licensed plumber will visit your Robbins residence to inspect the existing fixture, shut-off valves, supply lines, drainage and surrounding surfaces. We check water pressure, measure clearances, verify code compliance, and identify any hidden issues such as corrosion or leaks. After the evaluation, you receive a written report with replacement options, itemized pricing, and a projected time line for installation.
How do I schedule an in-home assessment in Robbins?
Simply call our local office or submit the online request form. We offer appointments Monday through Saturday, including early-morning and early-evening slots. Once we confirm your preferred time, you’ll receive an email and text reminder 24 hours before the visit along with your plumber’s name and photo for security.
Is there a fee or obligation associated with the assessment?
The assessment itself is free for homeowners in Robbins when you schedule fixture replacement within 30 days. If you decide not to proceed, a small diagnostic fee applies to cover travel and inspection time, but there is never any pressure or hidden charge.
Which plumbing fixtures can you replace during this service?
We handle faucets, sinks, toilets, shower valves, tub fillers, garbage disposals, dishwasher hookups, and icemaker lines. For specialty items—such as touchless faucets or wall-mounted toilets—please mention them when booking so we can bring the proper adapters and trim kits.
How long does the assessment and replacement process usually take?
The assessment visit takes 30–45 minutes. Standard fixture replacements are typically completed in a single 2- to 4-hour visit. Complex projects that involve re-routing water lines or repairing subflooring may require an additional day, but we’ll outline that in your written estimate beforehand.
Do I need to prepare anything before the plumber arrives?
Please clear the area under sinks or around the fixture so the plumber has easy access. Make sure a responsible adult (18+) is home to authorize work. If you have pets, we recommend securing them in another room for everyone’s safety. That’s it—we bring all necessary tools, drop cloths, and shoe covers to protect your home.