Water Heater
Water Heater | Emergency Plumbing | Plumbing | Riceville
When a water heater breaks down in Riceville, every minute counts. HEP’s licensed technicians arrive fast, fully stocked with parts for gas, electric, and tankless systems, so most fixes happen on the first visit. From restoring hot showers after a heating element fails to stopping a leaking relief valve that threatens your floors, we combine decades of experience with transparent, upfront pricing—no surprises, just dependable craftsmanship.
Day or night, our 24/7 hotline connects you to real people who dispatch a crew the moment you call for emergency plumbing. We troubleshoot on site, explain the issue in plain language, and back every repair and replacement with solid warranties. Turn a stressful breakdown into a smooth solution and enjoy hot water again—quickly, safely, and with the hometown service Riceville trusts.
FAQs
What situations count as a water-heater emergency and how fast can you reach my Riceville home?
Any active leak, loss of hot water, gas smell, loud popping or banging sounds, or water pooling around the tank is considered an emergency because it can cause property damage or safety hazards. Our on-call technicians are stationed locally in Riceville and usually arrive within 60 minutes—24 hours a day, 7 days a week.
Do you repair both gas and electric water heaters during emergency visits?
Yes. Our licensed plumbers are trained and stocked to handle gas, electric, tank-style, and tankless units. We carry common replacement parts such as thermostats, elements, gas control valves, anode rods, and temperature-pressure relief valves so most repairs can be completed in a single visit.
Can you replace a leaking or failed water heater after normal business hours?
Absolutely. If your water heater has ruptured or is beyond repair, we can supply and install a new, code-compliant unit on the spot—even at night, on weekends, or holidays. We coordinate disposal of the old tank, secure all necessary permits, and ensure the new heater is properly sized for your household’s hot-water demand.
What should I do before the emergency plumber arrives?
Turn the water heater’s cold-water supply valve clockwise to shut off incoming water, and switch the unit’s power source off (electric breaker or gas shutoff). If water is leaking, place towels or a pan to contain it and, if safe, open a hot-water faucet to relieve pressure. Do not attempt further repairs; this will minimize risk while you wait for our technician.
Are your emergency water-heater services in Riceville guaranteed?
Yes. We back all emergency repairs with a 12-month labor warranty and honor the manufacturer’s warranty on any parts we install. New water-heater installations come with a six-year tank warranty and a one-year labor warranty. If an issue related to our workmanship arises within the warranty period, we return at no charge.
How is pricing calculated for after-hours water-heater repairs?
Our emergency service fee covers the immediate dispatch and diagnostic. Once we identify the problem, you receive a flat, upfront quote before any work begins—no hidden overtime or weekend surcharges. Typical emergency repairs in Riceville range from $150–$450, while full water-heater replacements start around $1,100, including labor, permits, and haul-away.