- HEP Plumbing
- Backflow Testing

Backflow Testing
Backflow Testing | Commercial Plumbing | Plumbing | Riceville
When a backflow device fails, contaminants can infiltrate your potable water line in seconds—shutting down operations, risking health code violations, and damaging your reputation. HEP’s local technicians bring specialized equipment and years of Riceville know-how to every test, ensuring each RPZ, DCVA, and PVB assembly is calibrated, documented, and fully compliant with state and municipal standards.
Because businesses can’t afford downtime, we offer flexible scheduling, same-day electronic reports, and on-the-spot repairs to keep kitchens, factories, and campuses running smoothly. From annual certifications to emergency troubleshooting, our team delivers the prompt, transparent service you expect from true commercial plumbing experts—so you can focus on serving your customers, not chasing permits. Reach out today and let HEP safeguard your water, your property, and your peace of mind.
FAQs
What is backflow and why is testing required for commercial properties in Riceville?
Backflow is the unwanted reversal of water flow that can allow contaminants (fertilizers, chemicals, bacteria, etc.) to enter the public drinking-water system. Because commercial facilities often have complex plumbing, sprinkler systems, boilers, and chemical connections, the risk of contaminating the municipal supply is higher. Riceville follows Tennessee state plumbing codes and AWWA (American Water Works Association) guidelines, which mandate that every commercial backflow prevention assembly be tested by a certified tester at least once a year to protect public health.
How often does my commercial backflow prevention device need to be tested?
Riceville ordinances require annual testing for every backflow prevention assembly serving a commercial property. Certain high-hazard facilities—such as food processing plants, medical labs, or properties with chemical feed systems—may be asked by the local water authority to provide semi-annual or even quarterly test results. If you add new equipment or alter your plumbing, a post-installation test is also required before the device is put back into service.
What does your backflow testing service include?
Our licensed testers will: 1) Locate and inspect each device for visible damage or signs of tampering; 2) Use calibrated differential pressure gauges to perform the full performance test (RP, DC, or PVB assemblies); 3) Clean check valves and replace rubber components if minor repairs are needed; 4) Tag each assembly with the test date, results, and our certification number; 5) Complete the official Riceville Backflow Test Report and file it electronically with the municipal water department—saving you the paperwork.
Are your technicians certified to perform backflow testing and submit reports to Riceville municipal authorities?
Yes. All of our plumbers hold current Tennessee Backflow Prevention Assembly Tester (BAT) certifications and attend annual re-certification courses. We maintain calibrated testing gauges with NIST traceable accuracy logs, and we are registered with the Riceville Water & Sewer Department so we can submit test results directly through their online compliance portal. That means zero delays and no risk of non-compliance fines for your business.
What happens if my backflow prevention assembly fails the test?
If a device does not meet minimum test pressure or fails to close properly, we will provide an on-the-spot estimate for repairs. Common fixes include replacing check valve springs, O-rings, or rubber diaphragms. Once repaired, we retest the assembly immediately to verify it now passes. We then resubmit the passing report to the city. If the device is beyond economical repair, we’ll recommend a code-approved replacement and coordinate any required permits so your water service stays uninterrupted.
How do I schedule backflow testing for multiple commercial sites or large facilities?
Call our commercial dispatch line or use the online form to list each address, device type, and preferred testing window. For multi-site clients we create a master compliance calendar that tracks test due dates, device serial numbers, and past reports. We can group appointments to minimize downtime and offer early-morning, evening, or weekend testing at no extra charge. Ask about our bundled pricing—larger portfolios receive volume discounts and a single consolidated invoice.