Certified Plumbers
Certified Plumbers | Plumbing | Reliance
When a leaky faucet turns into a miniature waterfall or a cold shower ruins your morning in Reliance, you want a team that arrives fast and fixes it right the first time. HEP’s certified plumbers bring decades of experience, fully stocked trucks, and a neighbor-next-door attitude to every call. From unclogging drains to re-piping historic cabins along the Hiwassee, their mastery of plumbing is matched only by their commitment to transparent pricing and tidy workspaces—so the only thing they leave behind is water flowing exactly where it should.
Day or night, one call to HEP means a friendly dispatcher, real-time text updates, and a licensed professional who treats your home with the care it deserves. Backed by industry-leading warranties and a 100% satisfaction promise, these local experts turn urgent repairs into stress-free solutions, letting you get back to enjoying everything Reliance has to offer.
FAQs
What plumbing services do your certified plumbers offer in Reliance?
Our certified plumbers handle a full spectrum of residential and light-commercial plumbing needs in Reliance, including leak detection and repair, drain cleaning, water-heater installation and maintenance, fixture replacements, sewer line inspection and replacement, water-quality testing, repiping, and bathroom or kitchen remodel rough-ins. Every service is performed in compliance with local codes and manufacturer specifications to ensure long-lasting results.
Are your plumbers licensed and insured?
Yes. Every technician who arrives at your door carries a current state plumbing license, has completed rigorous training, and undergoes ongoing continuing-education courses to stay current with code changes and new technologies. We also carry full liability and workers-compensation insurance, so you are protected from any job-site accidents or property damage while we work in your home or business.
Do you provide emergency plumbing services in Reliance?
Absolutely. We maintain a 24/7 emergency response team for sudden issues such as burst pipes, overflowing toilets, gas leaks, and water-heater failures. When you call our emergency line, a live dispatcher will connect you with the on-call plumber, who will arrive with a fully stocked service vehicle to stabilize the situation and prevent further damage before performing a permanent repair.
How quickly can a certified plumber reach my home or business?
For standard service requests, we offer same-day or next-day appointments throughout Reliance and the surrounding rural areas. In emergency situations, our average arrival time is 60 minutes or less within city limits. Because our technicians are strategically dispatched from multiple locations, you never have to wait for someone to drive in from a distant metro area.
What are your service rates and how is pricing determined?
We use transparent, flat-rate pricing. After a thorough on-site inspection, the plumber will present you with a written quote that breaks down labor, parts, and any permit fees. Once you approve, the price is locked in—no hidden charges or overtime surprises. We also offer financing options for larger projects like sewer replacements or full repipes.
What should I do to prepare for a plumber’s visit?
Please clear any belongings from the work area, locate and test your main water shut-off valve, and make sure pets are secured for their safety. If you are aware of specific leaks or noises, jot down the details or take photos; this information helps us diagnose problems faster. For major repairs, we recommend turning off water to affected fixtures and shutting down power to electric water heaters until the technician arrives.