Water Testing
Water Testing | Water Purification | Plumbing | Reliance
From farm taps to downtown condos, Reliance residents turn to HEP when they want every glass of water to be as clean and refreshing as the mountain streams that surround us. Our certified technicians arrive with state-of-the-art testing kits, pinpoint hidden contaminants in minutes, and map out the best route to crystal-clear water—whether that means repairing aging pipes, balancing pH, or installing a tailor-made filter system. You get precise data, honest advice, and a plumbing partner who treats your home like their own.
Once we know what’s in your water, we make it better. Our lab-grade cartridges, UV sterilizers, and smart softeners snap seamlessly into your existing lines, delivering water purification you can taste in your morning coffee and feel on your skin. Backed by 24/7 support and Reliance’s fastest maintenance team, HEP keeps your water pure today, tomorrow, and for years to come.
FAQs
Why is regular water testing important for my home in Reliance?
Reliance’s water supply can fluctuate in quality because of seasonal runoff, aging infrastructure, and private well conditions. Testing identifies issues—such as excessive hardness, bacteria, heavy metals, or chemical by-products—before they affect your family’s health or damage plumbing fixtures and appliances. Routine testing also provides a baseline reading, so you can track improvements after a purification system is installed and remain compliant with any mortgage or insurance requirements that apply to private wells in the Reliance area.
What contaminants do your water tests screen for?
Our certified technicians collect samples and send them to a state-accredited laboratory that analyzes for: • Total coliform and E. coli bacteria • pH, hardness, and total dissolved solids (TDS) • Lead, copper, iron, manganese, and arsenic • Nitrates and nitrites • Volatile organic compounds (VOCs) such as pesticides, herbicides, and industrial solvents • Chlorine, chloramines, and disinfection by-products. We can also arrange specialty testing for PFAS ("forever chemicals"), radon, or other site-specific concerns. The lab report comes with an easy-to-read summary and our recommendations for treatment, if needed.
How often should I schedule water testing and purification system maintenance?
For municipal water customers, we recommend a full baseline test upon moving in and simplified screening every 12 months thereafter, or immediately if you notice taste, odor, or staining issues. Private well owners should test for bacteria and nitrates each year and run a comprehensive panel every three years. Once a purification unit—such as a softener, reverse-osmosis (RO) system, or UV sterilizer—is installed, you should have it serviced annually. Service includes replacing filter cartridges or UV lamps, checking valve settings, sanitizing tanks, and verifying that treated water meets Safe Drinking Water Act guideline levels.
Which purification systems do you install and how do they work?
We tailor solutions to your test results and household water demand. Common options include: • Water softeners that use ion exchange resin to remove calcium and magnesium, preventing scale buildup. • Whole-house carbon filters that adsorb chlorine, pesticides, and unpleasant tastes or odors. • Reverse-osmosis (RO) drinking stations that force water through a semipermeable membrane to strip out up to 99% of dissolved contaminants, including lead and arsenic. • Ultraviolet (UV) disinfection units that inactivate bacteria and viruses without adding chemicals. • Specialized media filters for iron, sulfur, or PFAS removal. All equipment is NSF/ANSI-certified, sized to your flow rate, and installed by our licensed Reliance plumbers in compliance with local code.
Will a whole-house water filter affect my water pressure?
A properly sized filter should have minimal impact—usually a pressure drop of 2–5 psi, which most homeowners will not notice. During the design phase, we calculate your peak flow rate (showers running, laundry, and outdoor taps together) and select media tanks and control valves that meet or exceed that demand. If your home already has marginal pressure, we can install a pressure-boosting pump or stage filters in parallel to keep plumbing performance consistent. Regular cartridge replacement or backwashing, which we include in our maintenance plans, also prevents flow restriction over time.
What is the process and timeline for having my water tested and a purification unit installed?
1. Contact us online or by phone to schedule a site visit—usually available within 48 hours. 2. Our technician collects water samples and performs an on-site plumbing inspection in about 30 minutes. 3. The lab analysis takes 3–5 business days; we email you a detailed report and recommended treatment options. 4. Once you approve a solution, we secure any required Reliance permits and order equipment, which typically arrives in 5–7 days. 5. Installation is completed in a single visit (2–6 hours, depending on system complexity). 6. We test the treated water on-site, walk you through operating procedures, and register your system for its manufacturer warranty. The entire process—from first call to purified water—can be finished in as little as two weeks.