High-efficiency Models
High-efficiency Models | Toilet Upgrades and Replacements | Plumbing | Reliance
Looking to cut water bills without sacrificing performance? HEP’s high-efficiency models in Reliance deliver powerful flushes that use up to 60 % less water, and our licensed plumbers handle everything from careful removal of your old unit to precision installation of a leak-free replacement. We guide you through style, height, and eco-rating options, haul away the mess, and leave your bathroom spotless—all in a single visit.
Our commitment to reliable service, transparent pricing, and industry-leading warranties makes HEP the smart choice for toilet upgrades and replacements. Call today and discover how an efficient new throne can boost comfort, increase home value, and help protect Tennessee’s precious water supply.
FAQs
What is considered a high-efficiency toilet (HET) and how does it differ from a standard model?
A high-efficiency toilet is defined by the U.S. EPA’s WaterSense® program as any unit that uses 1.28 gallons per flush (GPF) or less, compared with older 3.5–7.0 GPF toilets and current code-minimum 1.6 GPF toilets. HETs achieve superior performance through refined bowl and trapway design, pressurized or dual-flush technology, and glazed surfaces that reduce friction. The result is equal or better waste removal using up to 60 % less water, lowering monthly utility bills and reducing a household’s environmental footprint.
How much water and money can I expect to save by upgrading?
Savings vary by household size and the age of the toilets being replaced. Swapping a single pre-1994 3.5 GPF toilet for a 1.28 GPF HET saves roughly 16,500 litres (4,350 gallons) of water per year. At an average municipal rate of $0.01–$0.02 per litre, that’s $45–$90 annually. A family of four replacing two older toilets can conserve up to 33,000 litres and $180 every year—paying back the cost of the upgrade in as little as 2–3 years while adding long-term value to the home.
Will a high-efficiency toilet clog more often or require multiple flushes?
No. Today’s HETs undergo rigorous MaP (Maximum Performance) testing and must clear at least 350 grams of waste in a single flush—on par with or exceeding older 1.6 GPF units. Many Reliance-installed models surpass 1,000 grams of MaP rating thanks to redesigned trapways, larger flush valves, and precision rim wash. As long as only waste and toilet paper are flushed and the fixture is properly installed, you can expect reliable one-flush performance with fewer clogs, not more.
Are rebates or incentives available in the Reliance service area?
Yes. Many municipalities across the region offer $40–$125 per qualifying WaterSense-labelled toilet, and some utility providers bundle extra credits when multiple fixtures are replaced at once. Reliance keeps an up-to-date database of local rebates and will submit the paperwork on your behalf after installation, ensuring you receive every dollar you’re eligible for. Ask your Comfort Advisor for today’s incentive amounts during your free in-home assessment.
What is involved in a professional toilet replacement by Reliance, and how long does it take?
The process starts with a no-obligation visit to confirm rough-in size, flange condition, and clearance. On installation day, our licensed plumber will: 1) shut off and drain the old toilet; 2) remove and recycle it; 3) inspect and, if needed, replace the wax ring, closet bolts, and shut-off valve; 4) set and level the new HET; 5) test for leaks and proper flushing; 6) haul away debris and sanitize the work area. Most jobs take 60–90 minutes per toilet. You’ll receive a walkthrough of features and a written workmanship warranty before we leave.
What maintenance does a high-efficiency toilet require to stay efficient and trouble-free?
Routine care is simple: • Use only non-abrasive cleaners to protect the glaze and rim holes. • Inspect the supply line and shut-off valve annually for drips. • Every 2–3 years, replace the flapper or canister seal to maintain proper water-level calibration—Reliance can do this during a scheduled plumbing inspection. • Avoid in-tank bleach tablets; they degrade seals and void most manufacturer warranties. With these basic steps, an HET can deliver peak performance for 20–25 years.