- HEP Plumbing
- Licensed Plumbers

Licensed Plumbers
Licensed Plumbers | Tank Water Heater | Plumbing | Reliance
When your morning shower turns icy or your kids’ bath runs lukewarm, you need a fast, dependable solution—right here in Reliance. HEP’s licensed plumbers bring decades of experience and a truck-load of parts to diagnose, repair, or replace your tank water heater on the very first visit. We arrive when we say we will, treat your home with respect, and back every job with clear, upfront pricing and our satisfaction guarantee.
From energy-efficient upgrades to annual flushes that extend lifespan, our team handles every phase of ownership so you can simply enjoy steady, affordable hot water. If it’s time for a new installation, we’ll size the perfect unit for your household, haul away the old one, and leave you with a system that’s built to perform and protected by industry-leading warranties—all without a single cold surprise.
FAQs
How do I know if my tank water heater needs to be repaired or replaced?
Common warning signs include water that never gets fully hot, rumbling or popping sounds from sediment buildup, rusty-colored water, moisture pooling around the base, or a unit that is 10–12 years old. Our licensed plumbers will inspect the tank, thermostat, burner assembly, and anode rod. If repairs such as element replacement or thermostat calibration will safely extend the unit’s life, we recommend them; but if the tank is corroded, leaking, or past its service life, we suggest a full replacement to prevent flooding and improve efficiency.
What size tank water heater do I need for my home in Reliance?
Sizing is based on household occupancy and peak-hour demand. A family of 1–2 usually needs a 30–40 gal tank, 3–4 people need 40–50 gal, and 5 or more often require 50–80 gal. We calculate your First-Hour Rating (FHR) by totaling simultaneous uses—showers, dishwasher, laundry, etc.—and match it to a heater that can deliver that capacity. Our licensed plumbers also factor in fuel type, recovery rate, and available installation space to ensure the new unit fits local Reliance code requirements.
How long does a professional tank water heater installation take?
A straightforward replacement of a similar-sized gas or electric tank typically takes 2–4 hours. This includes draining and removing the old unit, installing the new heater, connecting water, gas or electrical lines, adding dielectric unions, seismic strapping, and performing a full leak and safety test. If the job requires code upgrades—such as expansion tank installation, venting changes, or relocation—the timeframe can extend to 4–6 hours. We provide a precise schedule and keep you informed throughout the process.
Are there energy-efficient options for traditional tank water heaters?
Yes. High-efficiency conventional tanks use better insulation, high-output burners or elements, and electronic ignition instead of a standing pilot. Look for ENERGY STAR®-rated models with a Uniform Energy Factor (UEF) of 0.64 or higher for gas and 0.93 or higher for electric units. Adding accessories such as heat traps and insulated water lines further reduces standby heat loss. Our plumbers will review expected energy savings versus upfront cost so you can choose the best value for your Reliance home.
How often should I flush or maintain my tank water heater?
To maximize performance and longevity, flush the tank annually (every 6 months in areas with hard water). This removes sediment that lowers efficiency and can overheat the bottom of the tank. During maintenance we also test the temperature-pressure relief (TPR) valve, inspect the anode rod, verify thermostat settings, and check for gas leaks or electrical issues. Regular professional service helps maintain warranty coverage and can add several trouble-free years to your heater’s life.
What warranties or guarantees do you provide on tank water heater service in Reliance?
Most manufacturers offer 6-, 8-, or 12-year limited warranties on the tank and parts. In addition, our licensed Reliance plumbers back every installation with a 1-year labor guarantee and a satisfaction pledge—if any workmanship issue arises within the first year, we’ll correct it at no additional cost. We handle all warranty paperwork, register your unit with the manufacturer, and offer optional extended protection plans that cover parts and labor for up to 10 years.