- HEP Plumbing
- Hot Water

Hot Water
Hot Water | Tank Water Heater | Plumbing | Reliance
For decades, HEP has been the go-to crew in Reliance for fast, flawless hot-water solutions. Whether your morning shower has turned lukewarm or you’re ready to upgrade, our certified pros arrive on time, diagnose swiftly, and restore comfort with minimal disruption. From flushing sediment to full replacements, we treat every tank water heater as if it were our own—so you can count on steady, efficient performance year-round.
Choose HEP and get transparent pricing, 24/7 emergency support, and workmanship backed by industry-leading warranties. We stock trusted brands, carry genuine parts on every truck, and leave your space cleaner than we found it, ensuring the only thing you notice is a reliable stream of hot water. Call today for a free, no-pressure estimate and discover why Reliance homeowners say, “Happy you called HEP!”
FAQs
How long does a standard tank water heater typically last in Reliance?
Most conventional tank water heaters last 8–12 years in our area. Harder water and higher usage can shorten that lifespan, while routine maintenance—such as annual flushing and anode-rod inspections—can push it closer to the upper end. If your unit is more than 10 years old and showing signs of corrosion, leaks, or inconsistent heating, it may be time to start planning for replacement.
What size tank water heater do I need for my household?
Sizing depends on your home’s peak hot-water demand, which is measured as the First Hour Rating (FHR). As a rule of thumb, a family of 2–3 usually needs a 40-gallon tank, 3–4 people require 50 gallons, and larger households might need 60–80 gallons. Other factors—such as the number of bathrooms, high-flow fixtures, and simultaneous appliance use—can affect the calculation, so we’re happy to perform an on-site assessment to recommend the ideal capacity.
What regular maintenance helps a tank water heater run efficiently?
Annual flushing removes sediment that insulates the burner and reduces efficiency. Checking and replacing the anode rod every 2–3 years prevents internal rust. Inspecting the temperature-pressure relief (TPR) valve, confirming the thermostat is set to 120 °F, and examining the unit for leaks or corrosion are also part of a standard maintenance visit. Following these steps keeps energy bills down and extends the heater’s lifespan.
Are high-efficiency or ENERGY STAR® tank water heaters worth the investment?
Yes—high-efficiency models use better insulation, advanced burners, or heat-pump technology to cut energy consumption by 10–60 %. While the upfront cost is higher, most homeowners recover the difference in 2–5 years through lower utility bills. Federal or provincial rebates may further lower the purchase price, and our team can guide you through current incentives available in Reliance.
How quickly can Reliance Plumbing replace my failed water heater?
We offer same-day emergency replacement service in most cases. After a quick phone consultation, we’ll arrive with a properly sized replacement tank, handle the removal and disposal of the old unit, install the new heater, and ensure it’s up and running—often within a few hours. Evening and weekend appointments are available for urgent situations to minimize downtime without hot water.
What signs indicate I should replace rather than repair my tank water heater?
Persistent leaks from the tank itself, rusty or discolored hot water, popping or rumbling sounds due to heavy sediment buildup, and rising energy bills despite maintenance are strong indicators. If the unit is 8–10 years old and requires a major component—such as the burner assembly or heat exchanger—replacement is usually more cost-effective than repair. Our technicians will provide an honest assessment so you can make an informed decision.