- HEP Plumbing
- High-efficiency Replacement

High-efficiency Replacement
High-efficiency Replacement | Tank Water Heater | Plumbing | Reliance
Upgrade your daily comfort while trimming energy costs with HEP’s high-efficiency replacement plumbing services in Reliance. Our certified technicians remove the guesswork—and the cold showers—by installing a state-of-the-art tank water heater that meets today’s strict efficiency standards. Expect rapid, consistent hot water, smart insulation that slashes standby loss, and a compact footprint that frees up valuable space.
From the first consultation to the final pressure test, we handle every detail with precision, recycling your old unit and backing the new system with robust warranties and 24/7 local support. Join countless Reliance homeowners who have already discovered that a modern tank water heater isn’t just an appliance upgrade—it’s peace of mind, paid for through lower utility bills year after year.
FAQs
What makes a tank water heater "high-efficiency" and how does it differ from a standard unit?
A high-efficiency (HE) tank water heater is engineered to convert a larger percentage of the fuel it burns into usable hot water. HE models typically feature better insulation, electronic ignition (instead of a standing pilot), and often condensing technology that captures and re-uses exhaust heat. This allows them to reach Uniform Energy Factors (UEF) of 0.70–0.86, compared with 0.57–0.63 for many standard units. The result is less energy wasted up the flue, reduced operating costs, and lower greenhouse-gas emissions without sacrificing hot-water output.
How much can I expect to save on energy bills by upgrading to a high-efficiency tank water heater?
Savings depend on fuel rates and hot-water demand, but most Reliance customers see their water-heating energy use drop by 20–40 percent. For a typical family of four on natural gas, that translates to roughly $100–$200 in annual savings. Over the 10–15-year life expectancy of the heater, the reduction in gas or electricity consumption can more than pay back the incremental cost of the HE unit while also shrinking your home’s carbon footprint.
Will a high-efficiency replacement fit in the same space as my current water heater?
In most cases, yes. High-efficiency tanks come in the same common storage capacities—40 gal, 50 gal, 60 gal, 75 gal, etc.—and have similar footprints. They may be slightly taller to accommodate additional heat-exchanger surface or insulation, but Reliance conducts a free in-home assessment to confirm clearance, venting, gas or electrical requirements, and drain access. If any minor modifications are required, our licensed plumbers will handle them during installation.
How long does installation take and will my hot water be unavailable during the process?
A standard replacement usually takes 3–4 hours from arrival to clean-up. Your water supply will be shut off for about an hour and you’ll be without hot water for roughly two hours while the old tank is drained, removed, and the new HE unit is connected, vented, and filled. Reliance disposes of the old heater at no additional charge and tests the new system before leaving, so you’ll have hot water the same day.
What maintenance is required to keep my new high-efficiency tank water heater performing at its best?
HE tanks are designed for low upkeep, but a few simple tasks will maximize efficiency and lifespan: 1) Flush a few litres of water from the drain valve annually to reduce sediment buildup. 2) Have the anode rod inspected every 2–3 years and replaced if depleted to prevent internal corrosion. 3) Ensure the air intake, venting, and (for condensing models) condensate drain remain clear. Reliance offers optional Protection Plans that include annual inspections, priority service, and most parts & labour coverage.
What warranty, financing, and rental options does Reliance offer for high-efficiency replacement tank water heaters?
Most HE tanks include a manufacturer’s warranty of 6–12 years on the tank and parts, plus one year on labour. Reliance can extend that coverage through our Protection Plans. You can choose to purchase outright—with low- or no-interest financing terms up to 96 months—or join our popular rental program, which requires no upfront payment and includes lifetime service, parts, and labour for as long as you rent. Our team will review all pricing and protection options during your free consultation so you can choose what fits your budget and comfort needs.