- HEP Plumbing
- Pipe Bursts

Pipe Bursts
Pipe Bursts | Emergency Plumbing | Plumbing | Reliance
A burst pipe can turn a peaceful Reliance evening into a soaking, stressful mess within minutes, but HEP steps in just as fast. Our certified technicians are on-call around the clock, racing to your door with fully stocked vans and leak-locating tech that pinpoints the break before damage spreads. From frozen copper lines that split overnight to corroded galvanized pipes that suddenly give way, we isolate the flow, repair or replace the damaged section, and help you reclaim your home with minimal disruption.
Because breakdowns don’t follow business hours, we’ve built our entire service around true emergency plumbing. Transparent quotes, direct communication, and a workmanship guarantee mean you won’t be left guessing—only drying out. When water is raining from the ceiling or pooling under the floorboards, one call to HEP brings calm, expertise, and a long-term fix, so you can get back to living, not bailing.
FAQs
How do I know if I have a burst pipe in my Reliance home or business?
Common signs include unexplained increases in your water bill, the sound of running water when no fixtures are on, sudden drops in water pressure, damp patches on walls, ceilings, or floors, and visible water pooling indoors or outdoors. If any of these occur, shut off your main water valve and call our emergency team right away.
What should I do immediately after discovering a burst pipe?
1) Turn off the main water supply to stop further flooding. 2) Switch off electricity in affected areas if water is near outlets or appliances. 3) Open faucets to drain residual water and relieve pressure. 4) Move valuables out of the wet area and place buckets or towels to limit damage. 5) Call Reliance Emergency Plumbing—our dispatcher is available 24/7 to send a licensed plumber to your location.
Can I apply a temporary fix until your emergency plumber arrives?
Yes, but only as a short-term measure. After shutting off the main water valve, you can wrap the damaged section with rubber or a heavy-duty hose and secure it tightly with hose clamps or duct tape to reduce leaking. Alternatively, a pipe repair clamp or epoxy putty can slow the flow. These fixes are not permanent; avoid turning the water back on until our professional evaluates and repairs the pipe.
How quickly can your Reliance emergency plumbers get to my property?
We maintain technicians on call across Reliance 24 hours a day, 365 days a year. In most cases we can arrive within 60 minutes of your call—often sooner for centrally located properties. Our dispatch system tracks the nearest available plumber to minimize travel time and keep you informed of the ETA via text or phone.
Will my homeowner’s insurance cover damage from a burst pipe?
Most standard homeowner policies cover sudden and accidental water damage from burst pipes, including repair of affected walls, flooring, and personal property. However, they usually do not cover the cost of repairing the pipe itself or damage resulting from long-term leaks that were neglected. Document the damage with photos and keep receipts for emergency repairs; we can provide detailed invoices to support your claim.
How can I prevent pipes from bursting in the future?
• Insulate exposed pipes in crawl spaces, attics, and exterior walls. • Keep indoor temperatures above 55 °F (13 °C) in winter—even when you are away. • Let faucets drip slightly during deep freezes to keep water moving. • Disconnect outdoor hoses and shut off/bleed exterior faucets before winter. • Install a pressure-reducing valve if your water pressure exceeds 60 psi. • Schedule annual plumbing inspections—our Reliance team will spot corrosion, weak joints, and other risks before they fail.