Fully Stocked Trucks
Fully Stocked Trucks | Emergency Plumbing | Plumbing | Reliance
When a pipe bursts after hours or a drain backs up on a holiday, you need help that shows up ready to work. HEP’s fleet in Reliance rolls out with fully stocked trucks—crammed with every valve, fitting, and specialty tool our licensed technicians might need—so repairs start the moment we arrive. No return trips to the warehouse, no waiting on parts, just rapid solutions and clear communication that calms the chaos.
From water-heater blowouts to mystery leaks behind the wall, our crew handles every emergency plumbing call with the same neighborly care that’s kept Reliance homes running smoothly for decades. A live local dispatcher connects you instantly, and GPS-tracked trucks speed to your driveway, day or night. Discover how stress-free urgent repairs can be when the right team—and the right truck—pull up to your curb.
FAQs
What plumbing situations are considered emergencies, and when should I call your Reliance team?
Any issue that puts your safety or property at immediate risk is an emergency. This includes burst or leaking pipes, sewage backups, no hot water, overflowing toilets, severely clogged drains, gas line leaks, and any water leak that cannot be isolated. If shutting off a fixture valve or the main water valve does not stop the problem—or if you are unsure how to do so—call us right away. Our local Reliance dispatchers will mobilize a fully stocked truck within minutes.
How fast can a fully stocked truck reach my home or business in Reliance?
Because our emergency fleet is strategically stationed throughout Reliance, our average arrival time is 30–45 minutes from the moment you confirm the request. GPS-tracked trucks, real-time traffic data, and on-call technicians allow us to route the closest plumber to you. In severe weather or high-demand periods, we keep you updated with live ETAs so you know exactly when help will arrive.
Are your plumbers equipped to fix the issue on the first visit?
Yes. Each truck carries more than 2,000 parts—common pipe sizes, fittings, valves, faucets, water-heater elements, sump pumps, drain augers, and even replacement toilets. We also stock specialty tools such as inspection cameras, hydro-jetters, pipe-freezing kits, and gas-leak detectors. This “warehouse on wheels” approach lets our licensed technicians complete over 90% of emergency calls without leaving the job site for supplies, saving you time and preventing further damage.
What can I do while waiting for the emergency plumber to arrive?
1) Shut off the closest isolation valve or the main water shutoff to reduce flooding. 2) Turn off electricity at the breaker panel if water is near electrical outlets or appliances. 3) Open faucets at the lowest point of your plumbing system to relieve pressure. 4) Contain minor leaks with buckets or towels. 5) Do NOT use chemical drain cleaners or attempt DIY gas-line repairs—they can worsen the situation. Our dispatcher can guide you through additional safety steps over the phone until the technician reaches you.
How much does emergency service cost, and will I know the price beforehand?
We charge a modest emergency call-out fee that covers rapid dispatch and priority scheduling. After a thorough on-site assessment, the plumber presents a transparent, itemized quote that includes parts, labor, and any after-hours surcharges. You approve the price in writing before work begins—no hidden fees or surprise add-ons. We also honor manufacturer warranties and offer financing options on larger repairs or replacements.
Are emergency services available 24/7, including weekends and holidays?
Absolutely. Plumbing disasters rarely wait for convenient times, so our phone lines and field crews operate 24 hours a day, 365 days a year—including nights, weekends, and all major holidays. Whether it’s 2 a.m. on a Sunday or Christmas morning, you’ll reach a live Reliance representative, not an answering machine, and a certified plumber will be dispatched immediately.