- HEP Plumbing
- Trained Technicians

Trained Technicians
Trained Technicians | Drain Opening | Plumbing | Reliance
Clogged pipes can bring a bustling home or business to a standstill, but HEP’s highly trained technicians arrive ready to restore flow fast. Armed with advanced inspection cameras, powerful augers, and years of hands-on experience, they pinpoint blockages and clear them without guesswork or mess. From grease-choked kitchen lines to root-invaded sewer mains, every job is approached with the same commitment to safety, cleanliness, and lasting results.
Choosing our professional drain opening service means more than a quick fix—you gain a partner who explains the issue in plain language, offers transparent upfront pricing, and respects your schedule. We’ll tidy up before we leave, share maintenance tips to help prevent future backups, and back our workmanship with a satisfaction guarantee that keeps your mind—and your drains—at ease.
FAQs
What types of drain clogs can your technicians handle?
Our licensed Reliance technicians are trained to clear blockages in kitchen sinks, bathroom sinks, tubs, showers, floor drains, laundry drains, main sewer lines, and exterior storm drains. Whether the obstruction is caused by grease, hair, food waste, tree roots, scale buildup, or foreign objects, we have the tools and expertise to remove it safely and restore full flow.
How quickly can I schedule a drain opening appointment in Reliance?
We provide same-day and next-day service throughout Reliance and the surrounding area. Call our 24/7 dispatch line or book online, and we will confirm a two-hour arrival window that fits your schedule. For emergency backups or sewage spills, on-call technicians can usually be at your door within 60–90 minutes.
What methods do you use to clear stubborn blockages?
Depending on the pipe size, location, and severity of the clog, our technicians may use mechanical cable machines (snaking), high-pressure hydro-jetting, sectional augers, mini-jets for small lines, or enzymatic treatments. If we suspect a structural issue, we perform a video camera inspection first to pinpoint the problem and choose the safest, most effective solution.
Are your drain opening services safe for my pipes and the environment?
Yes. We avoid harsh chemical solvents and rely on mechanical and water-based cleaning techniques that won’t corrode piping or contaminate groundwater. Our hydro-jetting units are calibrated to the correct PSI to prevent pipe damage, and all equipment is sanitized between jobs to eliminate cross-contamination.
What signs indicate I should call a professional instead of using store-bought drain cleaner?
Persistent slow drains, gurgling noises, foul sewer odors, water backing up into other fixtures, multiple fixtures clogging at once, or repeat clogs after DIY attempts all point to a deeper obstruction that chemical cleaners can’t fix. Professional service prevents pipe damage, health hazards, and potential flooding.
Do you offer any warranty or guarantee on drain opening work?
Absolutely. Every drain opening service comes with a 30-day no-clog guarantee for the cleared line. If the same drain backs up within that period under normal use, we’ll return and clear it again at no cost. Extended warranties are available when combined with a camera inspection or recommended pipe repair.