- HEP Plumbing
- Certified Plumbers

Certified Plumbers
Certified Plumbers | Plumbing | Powell
When a pipe bursts in the middle of the night or a remodel finally gets the green light, Powell homeowners turn to HEPâs certified plumbers for fast, friendly help. Our local team arrives in fully stocked trucks, ready to tackle everything from leaky faucets to tankless water heater installations. Backed by rigorous training and a 100% satisfaction guarantee, we treat your home with the same care we give our ownâboot covers on our feet, clear explanations at every step, and honest, upfront pricing that never leaves you guessing.
Whether you need routine maintenance, an emergency fix, or a whole-home repipe, you can count on us to keep your day flowing smoothly. We pair cutting-edge diagnostics with old-fashioned courtesy, so the only surprise youâll get is how easy reliable plumbing can be. Give HEP a call and see why your Powell neighbors have made us their first choice for comfort, safety, and peace of mind.
FAQs
What plumbing services do your certified plumbers offer in Powell?
Our team handles the full spectrum of residential and light-commercial plumbing needs in Powell, including leak detection and repair, drain cleaning, sewer line inspection and replacement, fixture installation, water heater repair and replacement (tank and tankless), sump pump service, water-softener installation, backflow testing, and full bathroom or kitchen plumbing remodels. Each job is performed by state-licensed, background-checked plumbers who follow local Powell building codes and manufacturer specifications.
Are your plumbers licensed, bonded, and insured?
Yes. Every plumber who arrives at your Powell home or business holds an active Ohio state plumbing license, carries full liability insurance, and is bonded for your protection. We also maintain workersâ-comp coverage for our employees, so you are never liable for on-site injuries. Copies of our license and insurance certificates are available upon request.
What is your typical response time for emergency plumbing calls in Powell?
Because our dispatch center is located less than 15 minutes from most Powell neighborhoods, we can usually have a certified plumber at your door within 60â90 minutes for true emergencies such as burst pipes, sewer backups, or major leaks. For after-hours calls, our on-call technician will contact you within 15 minutes of your request to give an exact ETA and guidance on shutting off water or gas until we arrive.
Do you offer upfront pricing and free estimates?
Absolutely. After assessing the issue on site, our plumber will explain the repair or installation options and provide a written, flat-rate quote before any work begins. For planned projectsâlike water heater replacement or bathroom remodelsâwe offer no-charge, no-obligation estimates. The price you approve is the price you pay; there are no hidden fees, weekend surcharges, or disposal costs added later.
Can you install and service water heaters, including tankless models, in Powell?
Yes. We install, repair, and maintain all major brands of traditional tank water heaters (gas and electric) as well as high-efficiency tankless units. Our plumbers will size the system correctly for your householdâs hot-water demand, pull the necessary Powell permits, and haul away the old unit. We also offer annual flushes, anode-rod replacement, and manufacturer-authorized warranty repairs to maximize lifespan and efficiency.
How can I prevent common plumbing issues in my Powell home?
Regular maintenance goes a long way. We recommend annual whole-house plumbing inspections, seasonal drain cleaning, and water-pressure checks to spot small leaks before they escalate. Installing mesh drain screens, avoiding chemical drain cleaners, and keeping cooking oils out of sinks will help prevent clogs. If your home has older galvanized or polybutylene piping, consider proactive repiping to avoid future bursts. Our plumbers can create a customized preventive plan based on your homeâs age, water quality, and usage patterns.