Certified Plumbers
Certified Plumbers | Plumbing | Pikeville
When a sudden leak turns your quiet Pikeville evening into a scramble for towels, HEP’s certified plumbers arrive with the tools, know-how, and neighborly attitude that have made us a local favorite. From sewer line inspections to smart-home fixture upgrades, we tackle every aspect of plumbing with precision and transparent pricing, so you’re never left guessing about the work or the bill.
Backed by rigorous training and a satisfaction guarantee, our technicians treat your home with the same care they give their own. Whether you need a 2 a.m. emergency repair or a full system overhaul, count on HEP for prompt arrivals, clean job sites, and solutions built to last. Discover why Pikeville homeowners trust us to keep the water flowing—and their worries down the drain.
FAQs
Are your plumbers in Pikeville fully licensed and certified?
Yes. Every technician on our Pikeville team holds a current Kentucky Journeyman or Master Plumber license, carries full insurance, and undergoes continuing‐education courses on the latest codes and products. We are also bonded and background-checked, so you can trust that anyone who enters your home meets both state requirements and our strict in-house standards.
What plumbing services do you provide for Pikeville homeowners and businesses?
We handle virtually every plumbing need, including leak detection and repair, drain cleaning, sewer camera inspections, pipe replacement, water-heater installation and repair (tank and tankless), fixture upgrades, bathroom and kitchen remodel rough-ins, backflow testing, sump-pump installation, and commercial grease-trap maintenance. If water runs through it, we service it—no job is too small or too complex.
Do you offer 24/7 emergency plumbing service in Pikeville?
Absolutely. Burst pipes, overflowing toilets, sewer backups, and no-hot-water situations rarely happen during office hours. Our on-call team is available 24 hours a day, 365 days a year. A live local dispatcher answers the phone, and a certified plumber is dispatched with a fully stocked truck, so most emergencies are resolved in a single visit.
How fast can you arrive after I place a service call?
For emergencies inside Pikeville city limits we aim for arrival within 60–90 minutes, often sooner. For scheduled, non-urgent repairs or installs, we offer same-day or next-day appointments. Our GPS-enabled dispatch system sends the nearest available licensed plumber, and you’ll receive a text with their name, photo, and real-time ETA so you know exactly when help is coming.
What will my plumbing repair cost, and do you provide free estimates?
We believe in transparent, upfront pricing. After diagnosing the issue, your plumber will present several repair or replacement options and their exact prices before any work begins. Estimates for repairs, fixture replacements, and water-heater upgrades are free for Pikeville residents. Larger projects—such as whole-home repipes or bathroom remodels—include a detailed written proposal at no charge.
Can you help me upgrade to a more efficient water heater or plumbing fixture?
Yes. We install ENERGY STAR-rated tank and tankless water heaters, WaterSense-certified faucets, toilets, and smart leak-detection devices. Our plumbers will evaluate your home’s water usage, gas or electric service, and space constraints, then recommend systems that lower your utility bills and qualify for Kentucky or federal rebates. We’ll also haul away the old unit and handle all permits and inspections required by the City of Pikeville.