Happiness Guarantee
Happiness Guarantee | Toilet Upgrades and Replacements | Plumbing | Pikeville
When your Pikeville bathroom needs a quick refresh or a complete overhaul, HEP’s Happiness Guarantee Plumbing team is ready with expert toilet upgrades and replacements that combine water-saving technology, sleek style, and worry-free performance. Our licensed plumbers arrive on time, protect your home like it’s their own, and back every service with our 100% Happiness Guarantee—meaning if you’re not thrilled, we’re not finished. From low-flow, comfort-height models to touch-free flushing and smart leak detection, we install the latest fixtures designed to lower utility costs and elevate everyday comfort.
Choosing HEP means transparent pricing, same-day solutions, and courteous professionals who clean up before they leave. Whether your current toilet is cracked, constantly clogging, or simply out of date, we’ll guide you through product options, haul away the old unit, and make sure your new throne is perfectly sealed and ready for years of dependable service. Call today and discover why Pikeville homeowners trust HEP to turn bathroom hassles into happiness.
FAQs
What does your “Happiness Guarantee” mean for toilet upgrades and replacements in Pikeville?
Our Happiness Guarantee is our promise that you will be completely satisfied with both the workmanship and the performance of your new or upgraded toilet. If, within one year of installation, you feel something is not right—whether it’s a leak, an adjustment, or simply not meeting your expectations—we will return promptly at no extra charge and make it right. If we can’t resolve the issue to your satisfaction, we will refund the installation labor portion of your invoice. No fine print, no hassle.
How long does a typical toilet replacement or upgrade take?
Most standard replacements are finished in 2–3 hours from shut-off to final cleanup. Complex situations—such as re-routing a flange, upgrading supply lines, or repairing sub-floor damage—can extend the visit to half a day. We schedule a free pre-inspection so we can give you an accurate timeframe before any work begins.
Can you help me choose a water-efficient toilet model for my home?
Absolutely. We carry and install WaterSense-certified toilets from leading brands like Toto, Kohler, and American Standard. During our on-site consultation we’ll review flush ratings, bowl heights, rough-in sizes, and styling options, and show you how each model can reduce water consumption by up to 60% compared with older 3.5-gallon fixtures—saving an average Pikeville household about 13,000 gallons of water per year.
Will you haul away my old toilet and dispose of it responsibly?
Yes. Removal, environmentally responsible disposal, and any recycling fees are included in every upgrade or replacement package. We separate porcelain, metal, and plastic components and work with Pikeville’s approved recycling center to keep waste out of landfills whenever possible.
How much does a toilet upgrade or replacement usually cost in the Pikeville area?
Most customers spend between $475 and $950 in total, which includes the toilet you select, any necessary hardware (wax ring, bolts, supply line), professional installation, disposal of the old unit, and our Happiness Guarantee. High-efficiency or smart toilets with bidet features can range from $1,200 to $3,500 installed. We provide upfront, itemized quotes so there are never surprise charges.
Do your installations come with any warranties beyond the Happiness Guarantee?
Yes. All workmanship is warrantied for two years, covering leaks, loose fittings, and mounting stability. The toilet itself carries the manufacturer’s parts warranty—typically 5–10 years on porcelain and 1–3 years on internal components. We register your product for you and keep the paperwork on file so future claims are quick and stress-free.