Fully Stocked Trucks
Fully Stocked Trucks | Tank Water Heater | Plumbing | Pikeville
When your morning shower turns lukewarm or your family gathering runs out of hot water, HEPâs fully stocked trucks roll through Pikeville ready to restore comfort fast. Our licensed plumbers arrive with every valve, element, and fitting already on board, so most repairs or replacements are finished in a single visitâno waiting, no extra trips for parts. From diagnosing worn-out thermostats to installing high-efficiency models, we make getting reliable hot water as simple as opening the door.
Whether you need emergency service or a proactive upgrade to a modern tank water heater, our team treats your home with the same care we give our own. Transparent pricing, respectful technicians, and workmanship backed by solid warranties mean you can relax while we handle the heat. Call HEP today and discover why Pikeville homeowners trust the orange-and-white trucks for hassle-free plumbing solutions that last.
FAQs
What tank water-heater services do you offer in Pikeville?
Our licensed plumbers handle complete tank water-heater care: diagnostics, leak repair, thermostat and element replacement, anode-rod replacement, annual flushing, new installations, code upgrades, and full unit change-outs. Because our trucks arrive fully stocked, nearly every part needed for 30-, 40-, 50- and 75-gallon gas or electric heaters is on board, so most jobs are finished in a single visit.
How do fully stocked trucks make my repair or installation faster?
Each service vehicle carries hundreds of OEM and universal partsâthermostats, gas valves, flex connectors, dielectric nipples, expansion tanks, venting components, and even complete Rheem and A.O. Smith tanks. That means no waiting on a parts run or overnight shipping. The technician diagnoses the problem, retrieves the part from the truck, and gets your hot water back on within hours instead of days.
How do I know whether to repair or replace my existing tank water heater?
We look at age, efficiency, and extent of damage. If the tank is 8â12 years old, shows rust around the base, or has a failed glass liner, replacement is usually the safest option. For younger units with issues like a burned-out element, failed thermostat, or leaky T&P valve, a repair is often cost-effective. Our tech will provide pricing for both options on-site so you can make an informed decision.
How long does a typical tank water-heater installation take?
With pre-loaded equipment on the truck, a standard like-for-like replacement in Pikeville takes about 2â3 hours. This includes draining and removing the old heater, setting the new unit, connecting water, gas or electric lines, installing an expansion tank if required by Kentucky code, filling, purging air, and testing for proper operation and safety.
What brands and sizes do you keep on your trucks?
We stock 40- and 50-gallon natural-gas and electric Rheem, Bradford White, and A.O. Smith models because they cover more than 80 % of Pikeville homes. For larger households, we carry 75-gallon gas units at our nearby warehouse and can deliver within an hour. All stocked heaters meet current DOE energy-efficiency standards and come with 6- or 10-year manufacturer warranties.
Do you provide 24/7 emergency service, and what will it cost?
Yes. Burst tanks and loss of hot water donât wait for business hours, so we have a live dispatcher and an on-call plumber nights, weekends, and holidays. Our emergency diagnostic fee starts at $99 after hours, which is applied toward any repair. Youâll receive a flat up-front quote before work begins, and there are no hidden mileage charges inside the Pikeville city limits.