- HEP Plumbing
- Low-flow Toilets

Low-flow Toilets
Low-flow Toilets | Plumbing Fixture Replacements | Plumbing | Pikeville
Imagine cutting your water usage nearly in half every time you flush—without sacrificing performance. HEP’s low-flow toilets bring that reality to Pikeville homes, combining modern engineering with sleek design to deliver powerful, whisper-quiet flushes that conserve thousands of gallons a year. From the first turn of the wrench to the final test flush, our licensed plumbers handle everything, leaving you with a sparkling new fixture and a noticeably lighter utility bill.
Because we specialize in plumbing fixture replacements, the process is fast, clean, and tailored to your schedule. We’ll remove your old, inefficient toilet, evaluate your supply lines and shut-off valves, and install a WaterSense-certified model that matches your décor and meets Pikeville’s codes. The result? A smarter bathroom that feels brand-new and pays you back month after month in water savings.
Ready to upgrade? Call HEP today and enjoy the confidence that comes with expert service, local know-how, and a toilet that’s as friendly to the planet as it is to your wallet.
FAQs
What qualifies as a “low-flow” toilet and how much water will it save me in Pikeville?
A low-flow toilet is one that uses 1.28 gallons per flush (GPF) or less, compared with older models that consume 3.5–7 GPF. On average, Pikeville homeowners switching to a WaterSense-labeled 1.28 GPF unit can cut toilet water use by roughly 60 %, saving 13,000+ gallons per year for a family of four and trimming $90–$110 off annual water bills.
Does Pikeville or the state of Kentucky offer rebates or incentives for replacing old toilets with low-flow models?
While Kentucky does not have a statewide rebate program, some regional utilities that serve Pike County periodically run water-efficiency incentives. Pikeville Utility Board has offered bill credits in the past for WaterSense upgrades. We track all local promotions and can help you fill out the paperwork or provide proof of purchase to secure any available rebates when you book a replacement with us.
Will a low-flow toilet flush as effectively as my current one?
Yes. Modern low-flow toilets are engineered with larger, glazed trapways, optimized bowl geometry, and pressure-assisted or dual-flush technology that delivers strong, clog-free performance. Independent tests by the MaP (Maximum Performance) protocol show many 1.28 GPF models clearing 1,000 grams of waste—twice the industry standard. We only install units that score at least 800 grams on MaP and include a manufacturer performance warranty.
How long does a typical toilet replacement take and will you dispose of the old fixture?
A standard single-toilet replacement in Pikeville takes 2–3 hours, including water shut-off, removal of the old toilet, flange inspection or repair, installation of the new low-flow unit, and cleanup. We haul away the old fixture and recycle the porcelain whenever possible at Pike County’s construction-waste facility—no extra disposal fee is added to your invoice.
Can my existing bathroom plumbing handle a low-flow toilet or will I need additional upgrades?
In most Pikeville homes built after the 1970s, the 3- or 4-inch drain lines and venting already meet code for low-flow fixtures, so no extra work is needed. During our free pre-installation inspection we check flange height, wax ring integrity, shut-off valve condition, and venting. If we find issues—such as a corroded flange or a ½-inch supply line that should be upsized—we’ll provide a transparent, upfront quote before starting any additional repairs.
What kind of warranty and maintenance should I expect with a new low-flow toilet installation?
All toilets we install carry a manufacturer’s limited lifetime warranty on porcelain and a 5- to 10-year warranty on internal components. Our labor is covered for two full years, exceeding Kentucky’s one-year minimum. Maintenance is minimal: avoid drop-in tank tablets, use only non-abrasive cleaners, and inspect the flapper every 3–4 years. We offer an optional annual Whole-Home Plumbing Check that includes a complimentary flush-valve tune-up to keep your low-flow toilet operating at peak efficiency.