Licensed Commercial Specialists
Licensed Commercial Specialists | Commercial Plumbing | Plumbing | Pikeville
Whether you run a bustling restaurant on Hambley Boulevard or manage the mechanical systems in a medical office near Appalachian Wireless Arena, HEP’s licensed commercial specialists are ready to keep your operations flowing. Our team understands that every minute of downtime costs money, so we arrive promptly with fully stocked service vehicles, advanced diagnostic tools, and the know-how to solve problems the first time. From backflow prevention testing to large-scale repiping, our experts protect your property, your employees, and your customers with code-compliant commercial plumbing solutions built to last.
Because we live and work in Pikeville, we’re invested in the community’s success. That’s why we offer 24/7 emergency response, transparent pricing, and preventive maintenance plans that help you avoid disruptive surprises. Trust HEP to safeguard your building’s water, sewer, and gas lines today—then grow with you as your business expands tomorrow. When you need dependable commercial plumbing service, call the team that keeps Eastern Kentucky running clean and clear.
FAQs
What qualifies your technicians as licensed commercial plumbing specialists in Pikeville?
Every field technician holds a current Kentucky Journeyman or Master Plumber license and is registered with the Pikeville City Building & Inspection Department. Our plumbers complete OSHA safety training, annual continuing-education courses on the Kentucky Plumbing Code, and manufacturer-specific certifications for backflow prevention, hydronic heating, and commercial water-heater systems. We also carry full general liability and workers-compensation insurance, so your property is protected at all times.
Which types of commercial properties do you service in Pikeville and the surrounding communities?
We handle plumbing systems in office buildings, retail stores, restaurants, hotels, healthcare facilities, schools, municipal buildings, multi-family complexes, warehouses, and light-industrial plants. Whether you operate on Hambley Boulevard, downtown Main Street, or in the Coal Run Village industrial corridor, we have the equipment and expertise to meet your specific plumbing needs.
How fast can you respond to an emergency plumbing issue, and do you offer 24/7 service?
Our emergency dispatch center is staffed around the clock. Because our warehouse and technicians are based right here in Pikeville, we can usually be on-site within 60 minutes for critical issues such as burst pipes, sewer backups, or failed water heaters. Fully stocked service vans allow us to complete most repairs during the first visit, minimizing downtime for your business.
Do you manage code compliance, permits, and inspections for commercial plumbing projects?
Yes. We handle the entire permitting process with the Pikeville City Building Codes Office and coordinate all required inspections. Our project manager reviews your plans to ensure they comply with the latest Kentucky Plumbing Code, ADA accessibility standards, and local backflow ordinances. This turnkey approach prevents costly delays and guarantees that your installation passes inspection the first time.
What preventive maintenance programs do you offer, and how can they benefit my business?
We customize quarterly, semi-annual, or annual maintenance plans that include water-heater flushing, drain and sewer camera inspections, backflow testing, and fixture performance checks. Scheduled maintenance reduces unexpected shutdowns, extends equipment life, improves water efficiency, and keeps your facility in compliance with health-department regulations—ultimately saving you money on emergency repairs and utility costs.
Can you recommend water- and energy-efficient upgrades for my commercial property, and will you help with rebates?
Absolutely. Popular upgrades include high-efficiency condensing water heaters, low-flow toilets and urinals, sensor-activated faucets, and point-of-use tankless heaters. We conduct a free on-site audit, calculate projected savings, and prepare all documentation required for Kentucky Energy rebates and American Water or Kentucky Power incentive programs. Our team handles product selection, installation, and post-installation verification, making the entire process hassle-free.