- HEP Plumbing
- Whole-house Filters

Whole-house Filters
Whole-house Filters | Water Purification | Plumbing | Pigeon Forge
Turn every tap in your Pigeon Forge home into a fresh mountain spring with HEP’s whole-house filtration. Our technicians integrate a single, high-capacity system right into your plumbing, capturing sediment, chlorine, and even the invisible contaminants that slip past pitcher filters. The result is cleaner laundry, tastier coffee, and showers that leave your skin feeling naturally soft—all powered by trusted water purification technology designed for East Tennessee’s unique water profile.
From the first consultation to ongoing maintenance, our friendly, local team treats your home as carefully as our own. We size each filter to your household’s flow rate, install it with minimal downtime, and back the work with a satisfaction guarantee that’s as solid as the Smokies. Skip the guesswork and plastic bottles; HEP makes whole-home water purification simple, reliable, and refreshingly affordable.
FAQs
Why should I consider a whole-house water filter for my home in Pigeon Forge?
Pigeon Forge’s municipal and well-water sources can contain chlorine, sediment, iron, sulfur, and trace minerals that affect taste, odor, and appliance longevity. A properly sized whole-house filtration system treats every drop of water as it enters your plumbing, so showers, laundry machines, dishwashers, and drinking taps all benefit. The result is cleaner-tasting water, reduced scaling, longer-lasting plumbing fixtures, and fewer skin or hair irritations caused by chlorine or sediment.
What types of contaminants will a whole-house filter remove?
Most systems we install use multi-stage media that target the primary issues found in Sevier County water reports: • Sediment and rust particles are trapped by a 5-micron pre-filter. • Activated coconut-shell carbon removes up to 97 % of chlorine, chloramines, volatile organic compounds (VOCs), and unpleasant tastes or odors. • Optional KDF or catalytic carbon layers reduce heavy metals such as lead and mercury, and lessen sulfur (“rotten-egg”) smells common in some private wells. • Specialty cartridges—like iron reduction, UV sterilization, or water softener tanks—can be added for bacteria, hardness, or iron above local guideline levels.
How is a whole-house filter installed and how long does it take?
Our licensed Pigeon Forge plumbers mount the filter on the main water supply line—usually where the pipe enters your basement, crawl space, or utility closet. We shut off the water, cut a short section of pipe, and connect the filter using brass or shark-bite fittings. By-pass valves are installed so you can service the unit without cutting water to the house. Typical installation time is 2–4 hours, and most homes require no structural modifications. After pressurizing the line, we flush the system and test for leaks and flow rate before cleanup.
What maintenance does the system require?
Whole-house filters are low maintenance: • Sediment or pleated cartridges: replace every 3–6 months (or when pressure drops). • Carbon/KDF media tanks: replace every 5 – 10 years, depending on water usage and chlorine levels. • O-rings: lubricate with food-grade silicone at each cartridge change to maintain a watertight seal. • If you add a UV light or softener, lamps are changed annually and softener salt is replenished as needed. We provide reminder emails and offer economical service plans so you never have to track dates or source parts yourself.
How much does a whole-house filtration system cost in the Pigeon Forge area?
Prices vary with flow rate, media type, and any add-ons. A basic sediment + carbon system that handles up to 10 gpm for a three-bathroom home averages $950–$1,450 installed. Upgrading to a catalytic carbon/KDF unit for heavy metals runs $1,500–$2,200. If you need a softener or UV disinfection, budget an additional $500–$900 per module. Operating costs are modest—cartridge changes typically run $60–$120 per year, and media replacements every several years average $300–$400.
Will installing a whole-house filter affect my water pressure or flow?
When sized properly, the impact on pressure is minimal—typically less than a 3–5 psi drop. We calculate peak flow (gallons per minute) based on the number of bathrooms, fixtures, and occupancy so the filter’s internal ports and media bed can handle demand without restriction. If you already experience low pressure from the municipal line, we may recommend a booster pump or a high-flow filter housing. All installations include a by-pass valve, so if ever needed you can temporarily route water around the filter while we diagnose any unusual pressure issues.