Licensed Technicians
Licensed Technicians | Water Purification | Plumbing | Pigeon Forge
From the heart of Pigeon Forge, HEP’s licensed technicians bring crystal-clear confidence to every tap in your home. We combine decades of plumbing expertise with advanced filtration technology to remove sediment, chlorine, and hard-water minerals that can wear down fixtures and dull the taste of your drinking water. Our team handles everything—from evaluating your current system and recommending the right solution to meticulous installation and follow-up support—so you never have to second-guess what’s flowing through your pipes.
Choose HEP for reliable, on-call service backed by local knowledge and industry-leading warranties. With our custom water purification setups, you’ll enjoy softer laundry, spotless glassware, and fresh-tasting water straight from the faucet—all while extending the life of your plumbing and appliances. Call today and experience how a simple upgrade can make your whole home feel new again.
FAQs
Why should I install a water purification system in Pigeon Forge?
While the municipal supply meets federal safety guidelines, Pigeon Forge’s water can still contain hard-water minerals, chlorine by-products, and trace contaminants picked up in the distribution system. A properly sized purification unit removes these impurities, improving taste, protecting plumbing fixtures from scale, and safeguarding family members who have sensitive skin or immune issues.
What types of water purification systems do your licensed technicians install?
We service and install point-of-entry and point-of-use systems, including whole-house carbon filtration, reverse-osmosis (RO) units, water softeners, UV disinfection lights, and combination systems that integrate softening with RO polishing. All products we offer are NSF/ANSI certified to verify contaminant reduction claims.
How do I know which water purification system is right for my home?
Our technician begins with an on-site water analysis that measures hardness, pH, chlorine, iron, sulfur, and any local well-water concerns. We then factor in household size, flow rate requirements, and budget to recommend one or more options. You’ll receive a written report and a side-by-side cost comparison before any work is scheduled.
What certifications and licensing do your technicians hold?
Every crew member is a Tennessee-licensed plumbing contractor and has completed manufacturer-approved training on the brands we install. Several technicians also hold Water Quality Association (WQA) Certified Installer or Certified Water Specialist credentials, ensuring installations meet local code and industry best practices.
How often does a water purification system need maintenance and what is included?
Most filtration media and RO pre-filters are replaced annually, while RO membranes last 2–3 years. Water softeners need salt top-ups every 1–2 months, and UV lamps are changed each year. Our maintenance visit includes water retesting, system sanitization, pressure-tank inspection, and verification that valves and bypasses operate correctly.
Is water purification cost-effective and do you offer financing?
A family that switches from bottled water to a whole-house system can save $400–$800 per year, and reduced scale buildup lowers water-heater energy use by up to 12 %. We offer zero-down, low-interest financing through local credit unions, plus manufacturer rebates and utility incentives when available.