- HEP Plumbing
- Video Inspection

Video Inspection
Video Inspection | Commercial Plumbing | Plumbing | Pigeon Forge
When a restaurant, resort, or retail space in Pigeon Forge grinds to a halt because of an unseen pipe problem, HEP’s video inspection team is ready to restore the flow. Our licensed technicians thread high-definition cameras deep into your building’s lines, pinpointing blockages, corrosion, or breaks without the guesswork—or the costly demolition—of traditional methods. The result is a crystal-clear diagnosis delivered in real time, so you can make informed decisions and get back to serving guests and customers faster.
From preventive maintenance plans to urgent repairs, our commercial plumbing experts blend cutting-edge technology with hometown reliability. We document every inch of your system, provide digital footage for your records, and recommend targeted solutions that extend the life of your infrastructure and protect your bottom line. Trust HEP to keep your business moving smoothly beneath the surface—because pipes shouldn’t be the reason profits slow to a drip.
FAQs
What is a commercial plumbing video inspection and how does it work?
A commercial plumbing video inspection involves feeding a high-resolution, waterproof camera attached to a flexible cable through your building’s drain, sewer, or water lines. As the camera travels, it transmits real-time video to our technician’s monitor, allowing us to see the interior condition of pipes up to hundreds of feet long without excavation. We pinpoint blockages, cracks, corrosion, root intrusions, and other defects while marking their exact depth and location with on-screen distance and radio-frequency locators.
Why should Pigeon Forge businesses invest in video pipe inspections?
Businesses in Pigeon Forge rely on consistent water supply and efficient waste removal to serve guests and comply with local health codes. A video inspection quickly diagnoses hidden issues before they cause flooding, foul odors, or service shutdowns—problems that can harm your reputation and result in costly fines. Proactive inspections also document the pipe’s condition for insurance, help plan capital improvements, and verify workmanship on newly installed lines.
What plumbing problems can a video inspection detect that other methods might miss?
Video technology identifies hairline cracks, offset joints, deteriorating cast iron, grease buildup, bellies (sags), and root penetration far more accurately than dye tests or simple augering. It also uncovers construction debris, incorrectly installed fittings, and foreign objects such as dropped utensils or industrial materials that a standard drain snake may push farther down the line instead of removing.
Will a camera inspection disrupt my daily operations or guests?
Very little. Most inspections are completed through existing cleanouts or roof vents, so we avoid digging or shutting down entire restroom banks. Our crews work around your schedule—early mornings, late evenings, or off-season—so your restaurant, hotel, or attraction remains open. Typically, one line takes 30–60 minutes to inspect, and water service is interrupted only briefly, if at all.
How much does a commercial video plumbing inspection cost in Pigeon Forge?
Pricing depends on pipe diameter, length, accessibility, and whether multiple lines are inspected in one visit. As a general guide, small commercial lines (2"–4" up to 100 ft) start around $275, while large-diameter sewer mains or grease interceptor lines may range from $450–$900. We provide flat-rate quotes beforehand and offer multi-property or preventative-maintenance discounts for local businesses.
Are your inspections code-compliant, and will I receive a report?
Yes. Our equipment meets Tennessee and Sevier County plumbing code requirements, and our certified technicians follow National Association of Sewer Service Companies (NASSCO) guidelines. After every job you receive a digital report that includes time-stamped HD video, still photos of defects, depth/location maps, and our professional recommendations—documentation often required for permitting, warranty claims, and real estate transactions in Pigeon Forge.