- HEP Plumbing
- Master Plumbers

Master Plumbers
Master Plumbers | Water Purification | Plumbing | Philadelphia
Philadelphia trusts HEP’s Master Plumbers to turn everyday tap water into clean, refreshing confidence. Our licensed experts evaluate your home’s unique chemistry, explain solutions in plain language, then install cutting-edge systems that strip away chlorine taste, heavy metals, hard-water scale, and lurking bacteria. From discreet under-sink filters to whole-house conditioners, every component is tested, warrantied, and fine-tuned for the city’s historic pipes and modern lifestyles—so you can cook, bathe, and hydrate with peace of mind.
Choose us for water purification that’s as dependable as your favorite Philly landmark. With 24/7 support, transparent pricing, and a satisfaction guarantee, HEP’s team brings clarity to your water and predictability to your plumbing. Schedule a free in-home assessment today and feel the difference pure water can make in every drop you drink.
FAQs
Why should I consider a water purification system if Philadelphia tap water already meets federal safety standards?
Philadelphia Water Department (PWD) testing shows city water leaves the treatment plant within EPA limits, but it can still pick up chlorine by-products, lead from older service lines, sediment, and taste or odor issues on its way to your faucet. A point-of-entry or point-of-use purification system gives you an extra layer of protection, improves flavor, and removes contaminants not covered by municipal treatment, such as PFAS ("forever chemicals") or pharmaceutical residues. Homeowners who are pregnant, immunocompromised, or have young children often opt for additional purification for added peace of mind.
What types of water purification systems do your master plumbers install and service?
Our licensed, insured master plumbers install and maintain a full range of technologies: 1) Whole-house carbon filtration to remove chlorine, chloramine, and organic compounds; 2) Reverse osmosis (RO) systems for under-sink or whole-home ultra-filtration down to 0.0001 microns; 3) UV disinfection to neutralize bacteria and viruses; 4) Water softeners or conditioners for scale control in hard-water neighborhoods like Northeast and Roxborough; and 5) Specialty cartridge filters that target lead, PFAS, or nitrate. We custom-design each system based on test results and household water usage.
How do I know which purification system is right for my Philadelphia home or business?
We start with a free on-site consultation that includes a basic water test for pH, hardness, chlorine, and total dissolved solids. If results suggest potential lead, PFAS, or bacterial contamination, we send samples to an independent certified lab for comprehensive analysis. Once we have the data, we review your goals (taste, health, appliance protection) and budget, then recommend the most cost-effective solution. For example, homes with old lead service lines often pair a whole-house carbon filter with an RO faucet at the kitchen sink, while restaurants typically add UV for microbial control.
How often will my water purification system need maintenance or filter changes?
Frequency depends on water quality, system type, and daily usage, but typical guidelines are: carbon pre-filters every 6–12 months, RO membranes every 2–3 years, UV lamps annually, and softener resin recharge salt every 4–6 weeks. Our master plumbers offer affordable maintenance plans that include scheduled filter replacements, system sanitization, and performance testing to ensure you always have clean, great-tasting water. We’ll tag each component with the next-service date and send text or email reminders so nothing gets overlooked.
Are there rebates, tax credits, or financing options available for water purification installations in Philadelphia?
Yes. PECO occasionally offers rebates for high-efficiency softeners, and some whole-house filtration systems may qualify for federal Energy Star-related tax incentives when combined with water-saving appliances. We partner with GreenSky and Synchrony to provide 0% promotional financing for 6–12 months on approved credit, allowing you to spread the cost over time. Our office staff will help you complete rebate paperwork and explain any local grants available through the Philadelphia Water Department’s lead service line replacement program.
Can your plumbers integrate a new purification system with my existing plumbing without major renovations?
In most cases, absolutely. We use compact manifold designs and shark-bite or sweat connections to tie into your main water line, typically in the basement near the shut-off valve. Under-sink RO units fit in a standard 24-inch cabinet and require only a ½-inch drain saddle and a dedicated faucet. Whole-house systems usually take 3–4 hours to install and do not require tearing out walls or relocating pipes. Our plumbers always pull the necessary city permits, follow the Philadelphia Plumbing Code, and leave your space clean when the job is done.