- HEP Plumbing
- Hot Water

Hot Water
Hot Water | Tank Water Heater | Plumbing | Philadelphia
When your shower suddenly runs cold or your aging tank water heater starts rumbling like the Broad Street Line, HEP’s hot water plumbing team is ready to roll up in record time—no matter if you’re in Fishtown, Fairmount, or farther afield. Our licensed technicians diagnose issues fast, swap out failing parts, and install energy-efficient replacements that keep utility bills low and comfort levels high. We carry top brands, back every job with transparent pricing, and tidy up so thoroughly you’d never know a plumber had been there—except for the endless hot water.
From annual flushes that prevent sediment buildup to 24/7 emergency repairs, we treat every home as if it were our own rowhouse. Call, text, or book online, and discover why Philadelphia homeowners trust HEP to keep the hot water flowing season after season. Warm showers, clean dishes, and peace of mind are just a service visit away.
FAQs
What size tank water heater do I need for my Philadelphia home?
In most Philadelphia row homes a 40- to 50-gallon tank will comfortably serve a family of 3–4, while larger suburban houses with soaking tubs or multiple bathrooms may require 50–75 gallons. We look at the number of occupants, simultaneous hot-water activities (showers, laundry, dishwasher), the unit’s first-hour rating (FHR), and local incoming water temperature—typically 50–55 °F in winter here—to be sure recovery time is adequate. During your estimate we calculate the exact FHR you need and recommend a properly sized unit so you never run out of hot water yet don’t overpay to heat unused gallons.
How long does a tank water heater usually last in Philadelphia’s climate?
With Philadelphia’s moderately hard water and wide seasonal temperature swings, a quality glass-lined steel tank lasts 8–12 years on average. Gas models often reach the upper end of that range, while electric units trend slightly longer because they run cooler. Regular maintenance—annual flushing, anode-rod checks every 2–3 years, and installing an expansion tank per city code—can extend life to 15 years or more. If your heater is over 10 years old and shows rust at the base, moisture on the jacket, or inconsistent temperatures, it’s wise to discuss replacement before a leak develops.
Should I choose a gas or electric tank water heater in Philadelphia?
Natural gas is prevalent and usually the lower-cost energy source in the city, so gas heaters provide faster recovery and lower monthly bills. Choose gas if you have an existing flue or can vent through an exterior wall. Electric heaters are perfect for homes without gas service, finished basements where venting is difficult, or when you want the quietest operation. They’re also simpler to install because no combustion air or flue is needed. We compare your utility rates, electrical panel capacity (electric units need a 240-V 30-amp circuit or higher), venting options, and hot-water demand to recommend the most economical choice for your property.
Are permits required to replace a water heater in Philadelphia, and do you handle them?
Yes. The City of Philadelphia Department of Licenses & Inspections (L&I) requires a plumbing permit for any water-heater replacement that involves gas piping, venting, or new water-supply connections. Electric replacements also need an electrical permit if wiring is altered. As a licensed Master Plumber we secure all necessary permits, schedule the city inspection, and supply you with the final approval documents for your records. Permit compliance protects your home insurance coverage and guarantees the installation meets current International Plumbing Code (IPC) and Philadelphia Plumbing Code standards.
How often should I flush or service my tank water heater in Philadelphia?
Because our municipal water carries moderate mineral content, sediment accumulates quickly at the bottom of the tank, limiting efficiency and causing rumbling noises. We recommend a full drain-and-flush once a year for gas units and every 18-24 months for electric units. At the same visit we inspect the anode rod, temperature-pressure relief (TPR) valve, thermostat settings (120 °F is ideal), and expansion tank pressure. Routine maintenance removes scale, maintains warranty validity, and can cut energy use by up to 15 %. Enrolling in our annual service plan keeps you on schedule and provides priority emergency response.
What warning signs indicate I should replace rather than repair my water heater?
Consider replacement when you notice: • Age: Unit is 10+ years old and out of warranty. • Rust-colored or metallic-tasting hot water, indicating internal tank corrosion. • Moisture, pooling water, or rust streaks on the outer shell—signs the tank is beginning to leak. • Frequent pilot outages or breaker trips, showing failing gas valve or heating elements. • Rumbling, popping, or banging even after flushing, pointing to hardened sediment. • Repair estimates exceeding 50 % of the cost of a new high-efficiency model. Replacing proactively avoids catastrophic leaks, lowers energy costs, and lets you upgrade to models that meet the latest DOE efficiency standards and qualify for PECO rebates and federal tax credits.