Factory-approved Parts

HEP PlumbingFactory-approved Parts

Factory-approved Parts | Garbage Disposal Repair | Plumbing | Philadelphia

When your sink suddenly grinds to a halt, count on HEP’s licensed plumbers to bring the noise back to normal. Our technicians arrive fast, armed with factory-approved parts that fit your unit the first time, saving you from repeat visits and messy improvisations. From Center City lofts to row homes in Manayunk, we deliver reliable garbage disposal repair that restores your kitchen routine without the hassle of waiting on special orders.

Because we stock a full inventory of authorized components right here in Philadelphia, most fixes are completed in a single visit—no guessing, no delays. Add in transparent pricing, courteous clean-up, and a satisfaction guarantee, and you’ll see why homeowners and property managers alike keep HEP on speed dial whenever their disposal sputters. Schedule your service today and get your sink humming again tonight.

FAQs

What are the most common signs my garbage disposal needs professional repair?

Watch for humming without grinding, repeated tripped breakers, water leaking from the unit or sink flange, foul odors that won’t clear, or slow-draining water even after you’ve tried to reset or manually clear the impeller plate. Any of these symptoms usually indicate worn seals, a jammed flywheel, burned-out motor windings, or cracked housings that require trained service and factory-approved replacement parts.

Why do you only install factory-approved replacement parts?

Factory-approved parts come directly from the original equipment manufacturer (OEM) or an authorized supplier. They match the exact specifications, materials, and tolerances of the parts your garbage disposal was built with, ensuring proper fit, safe electrical connections, and full retention of any remaining manufacturer’s warranty. Using off-brand or ‘will-fit’ components can void warranties, shorten motor life, and expose you to leaks or electrical hazards—risks we eliminate by insisting on OEM parts.

How fast can you repair a garbage disposal in the Philadelphia area?

For most neighborhoods inside the city limits we offer same-day or next-day service, including evening and Saturday appointments. Our trucks are stocked with the most common factory parts for InSinkErator, Moen, Waste King, KitchenAid, and GE models, so 85 % of repairs are completed in a single visit. If a specialty part has to be ordered, we can usually get it from the regional distribution center within 24–48 hours.

Do you service every brand and model of garbage disposal?

Yes. Our technicians are trained and certified on all major residential and light-commercial units, including continuous-feed and batch-feed designs. We carry factory-approved components for units up to 1 HP and have direct accounts with InSinkErator, Moen, Waste King, GE, KitchenAid, and Whirlpool. For discontinued models we can normally source compatible OEM parts or recommend an energy-efficient replacement that fits your existing mounting system.

What should I expect to pay for a repair versus a replacement?

A typical repair—such as replacing a cracked splash guard, worn bearings, or a faulty start capacitor—ranges from $150 to $325 parts and labor. More extensive work, like motor or grinding-chamber replacement, can run $300 to $450. If the cost of repair exceeds 50 % of the price of a new unit, we’ll give you an honest replacement quote up front. We also waive the diagnostic fee when you proceed with either a repair or a new installation through us.

How can I keep my disposal running reliably after it’s fixed?

Run cold water before, during, and for 15–30 seconds after grinding to flush debris; feed food waste gradually; avoid fibrous materials (celery, corn husks), expandable foods (rice, pasta), and grease; grind a handful of ice cubes with citrus peels monthly to clean the shredding ring; and press the reset button whenever the unit shuts off unexpectedly. Scheduling an annual inspection with our technician lets us tighten mounting hardware, check for leaks, and verify electrical safety, prolonging the life of your disposal.

HEP Plumbing
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(423) 228-7696