Preventive Maintenance Plans
Preventive Maintenance Plans | Water Purification | Plumbing | Petros
HEP’s preventive maintenance plans are designed to keep your Petros home running crystal-clear and worry-free. Our certified technicians inspect, service, and fine-tune every component of your plumbing system—from inlet valves to filtration media—so contaminants are stopped before they ever reach your glass. With scheduled visits, real-time performance monitoring, and priority service, you’ll enjoy consistent pressure, healthier fixtures, and lower utility costs, all while extending the life of your equipment.
At the heart of each visit is a meticulous focus on water purification. We test source quality, swap out exhausted cartridges, sanitize holding tanks, and recalibrate UV or reverse-osmosis systems to ensure every drop meets or exceeds EPA standards. The result is fresh-tasting water, fewer appliance breakdowns, and the peace of mind that comes from knowing HEP is always one step ahead of potential problems—so you can focus on living, not leaking.
FAQs
What is included in a preventive maintenance plan for water purification systems?
Our plans cover a comprehensive inspection of all plumbing and water purification components, including sediment filters, carbon filters, reverse-osmosis (RO) membranes, ultraviolet (UV) lamps, pressure gauges, storage tanks, valves, and associated piping. Technicians clean housings, sanitize lines, replace consumables, test incoming and purified water quality, verify flow rates, check for leaks, calibrate control panels, and provide a written condition report with recommendations after every visit.
How often should my water purification equipment be serviced?
Most residential systems require two scheduled visits per year—one midway and one at the 12-month mark—to keep warranties intact and performance optimal. Commercial or high-demand sites may need quarterly service. During onboarding, we test your water usage, local feed-water quality, and system type to establish a custom schedule that balances protection and cost-efficiency.
What are the benefits of enrolling in a preventive maintenance plan?
Regular, professional maintenance extends equipment life by 30–50 %, maintains peak filtration efficiency, reduces operating costs, and lowers the risk of emergency breakdowns. Members also receive priority scheduling, discounted parts and labor, detailed service records for warranty claims, and annual water quality reports that help ensure compliance with local health standards in Petros.
Will maintenance disrupt my household or business water supply?
Most services require only a brief shutdown—typically 15–30 minutes—while we isolate and depressurize the system. We schedule at your convenience and can stage temporary bypass lines for critical operations (restaurants, clinics, etc.). After service, we flush the system to remove air or carbon fines so you can resume normal use immediately.
How do I know which preventive maintenance plan level is right for my property?
We offer three tiers—Essential, Plus, and Premium. Essential is ideal for single-family homes with standard RO or UV systems. Plus adds quarterly visits and consumables coverage for larger homes or small businesses. Premium provides monthly monitoring, remote diagnostics, and full-coverage parts replacement for high-volume or mission-critical facilities. A free on-site assessment lets our technicians match the plan to your flow rate, contaminant load, and regulatory requirements.
Are emergency repairs covered under the preventive maintenance plan?
All plans include 24/7 phone support and priority dispatch. Labor for emergency repairs is discounted 25 % for Essential members, 50 % for Plus, and fully covered for Premium. Replacement parts follow the same discount structure unless they are already included (RO membranes, UV lamps, filters) under your plan’s consumable allowance.