Background-checked Technicians

HEP PlumbingBackground-checked Technicians

Background-checked Technicians | Tankless Water Heater Install | Plumbing | Petros

From chilly Petros mornings to jam-packed family evenings, HEP’s background-checked technicians bring decades of plumbing know-how, arriving in fully stocked trucks ready to deliver a seamless tankless water heater install. Licensed, insured, and thoroughly vetted, our pros respect your home as if it were their own—shoe covers on, drop cloths down, smiles all around—so you can feel comfortable inviting us through the door.

We’ll size the perfect high-efficiency unit, handle all gas, electric, and venting upgrades, and haul away the old tank the same day, leaving you to enjoy endless hot water and lower energy bills. With transparent up-front pricing, industry-leading warranties, and 24/7 support from a locally owned team, HEP turns a complicated upgrade into an effortless experience for every Petros household. Call or schedule online today and discover why neighbors say, “Happy—You’ll Be!” when they go tankless with HEP.

FAQs

Why should I choose a tankless water heater over a traditional storage tank in Petros?

Tankless units heat water on demand, which eliminates standby heat loss, saves up to 40% on energy bills, and provides an endless supply of hot water. They also take up less space, have a life span of 20+ years (about twice that of tank models), and qualify for local utility rebates available to Petros homeowners.

How long does a typical tankless water heater installation take with your background-checked technicians?

Most residential installations are completed in one day. Our technicians begin with a pre-installation inspection, remove the old tank, upgrade gas or electrical lines if needed, mount the new unit, connect venting, and test the system. Because every installer on our team is background-checked, licensed, and drug-screened, you can expect punctual arrival and professional workmanship throughout the process.

What size tankless unit do I need for my home?

Proper sizing depends on your home’s peak hot-water demand, measured in gallons per minute (GPM). We calculate the total GPM required by adding the flow rates of fixtures likely to run simultaneously—showers, dishwashers, washing machines, etc.—then match that demand to the correct BTU output. During the free in-home assessment, our technician will perform these calculations and recommend a model that meets your needs without overspending on capacity.

Will I need to upgrade my gas, propane, or electrical service?

Possibly. Gas tankless heaters often require a ¾-inch gas line and higher BTU input, while electric models may need a 200-amp service panel and dedicated 40–60-amp breakers. Our technician checks line size, meter capacity, and panel load during the site visit. If upgrades are necessary, we provide a clear, upfront estimate before any work begins.

How do I maintain a tankless water heater, and do you offer maintenance plans?

Tankless units need annual descaling in areas with moderate to hard water like Petros to prevent mineral buildup on the heat exchanger. The process involves circulating a vinegar or citric-acid solution for about 45 minutes. We offer affordable maintenance plans that include yearly flushes, full system inspections, safety checks, and priority scheduling—helping you preserve efficiency, protect the warranty, and extend unit life.

What warranties and guarantees come with your installation service?

All tankless models we install carry a manufacturer’s warranty of 10–15 years on the heat exchanger and 5 years on parts. Our company adds a 1-year labor warranty and a 100% satisfaction guarantee: if any workmanship issue arises within the first year, we return promptly—at no cost—to make it right. Because every technician is background-checked and factory-trained, you can trust that both the product and installation are firmly covered.

HEP Plumbing
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(423) 228-7696